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jacks
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Member since ‎Apr 10, 2020
  • solutions
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  • Replies
    2
  • Upvotes Given
    6
  • Upvotes Received
    36
  • Ideas
    1

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Jack Crane

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Activity

jacks on April 11, 2020
Please create Google Chat integration with Conversations, so we can respond to messages within a Google Chat Room. Basically, we are looking for a similar integration to what has been done with the Hubspot Conversations Integration with Slack , but read more
36 upvotes
23 Replies
Member
May 16, 2022 22:42
We need this as well. Have 10+ sales pro seats
Pierpaolo_Villa on July 28, 2017
Please add the ability to include at least facebook and linkedin in the monitoring stream. Now, i can only enter twitter and a list of contacts. Why ignore Facebook and Linkedin? Many many thanks
44 upvotes
7 Replies
Participant
May 17, 2020 19:05
Need to be able to montior social channels for such things as keyterms (we are looking to monitor anytime our company name is mentioned in text (not ...read more
kdipaolo on June 14, 2018
Created on behalf of a customer. Who: Service Hub Goal: Access service hub tickets on mobile app It would be helpful for customers who are out of the office and don't have access to a laptop or computer to be able to work on tickets via mobil read more
323 upvotes
165 Replies
Member
April 20, 2022 09:34
It is critical, in my field, to be able to respond via email to tickets in the mobile app. Seeing this feature implemented would be a game changer....read more
jacks on April 11, 2020
Please create Google Chat integration with Conversations, so we can respond to messages within a Google Chat Room. Basically, we are looking for a similar integration to what has been done with the Hubspot Conversations Integration with Slack , but read more
36 upvotes
23 Replies
Member
May 16, 2022 22:42
We need this as well. Have 10+ sales pro seats
atma on June 16, 2018
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
459 upvotes
221 Replies
Participant
March 17, 2022 11:52
100% agree on the permissions. It can be as simple as All or Just their own, but it needs to be on the user level not the company.
ttopfer on October 09, 2018
Since Hubspot has this Community Forum, wouldn't it be cool if we could offer this same functionality to our clients? We want to be able to allow our customers to provide ideas and feedback and vote on these and receive comms from us about them - ju read more
Participant
May 04, 2022 17:22
This would be a fantastic add-on for our company and especially looking to expand further with our tech across AP / Global without adding more softwa...read more
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