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tamib
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Member since ‎Apr 10, 2020
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Tami Brown

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Activity

Participant
November 30, 2020
I strongly support the need for this and am surprised that the filters are so limited currently. We have a 72 hour SLA for tickets, so the current pa...read more
Participant
October 26, 2020
We are using the ticketing system too and the ticket status for bounced emiails even changes as if the email was successfully sent. I'm looking for ...read more
tamib on September 01, 2020
For unknown reasons some of our emails to our clients bounce. When this happens we struggle to communicate with them. If would be helpful if I could pull a report or create a workflow based on that trigger. Thatw way we can see and verify the "b read more
Participant
April 20, 2020
I agree-- This is a standard feature in a support/ ticketing system and it is unfortuante that it only available if you create a ticket. We get ...read more
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