Kyle_Scott

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Kyle Scott

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khughes on April 03, 2017

Add CC and BCC capabilities to emails from HubSpot

We have a need for the option to add CC and BCC to emails that are sent from HubSpot. We have two important use cases for this. Use case 1: We have a registration form set up on our website. When someone registers, they receive an automated email f read more

Reply Idea Marketing Emails

828 upvotes

249 Replies

Kyle_Scott

Member

April 13, 2020

Agree CC and BCC is excellent - same with forwarding. Two points: (1) Not everyone who needs to be included on a customer service response is in our ...read more

smartinez on August 28, 2018

Forward Emails from Conversations

We need some type of forwarding tool in hubspots inbox so we can send emails to different departments within out company. Currently we are unable to change who the email is being sent to when replying.

Reply Idea Conversations

234 upvotes

102 Replies

Kyle_Scott

Member

April 10, 2020

Agree - forwarding from the conversation inbox would be excellent

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