プロフィール

MattiRuuska
メンバー | Diamond Partner
メンバー | Diamond Partner
コミュニティー参加日： ‎4 7, 2020
メッセージを送信
  • ベストアンサー数
    0
  • 件の返信
    0
  • いいね！した数
    18
  • いいね！獲得数
    0
  • ご意見・ご提案
    3

自己紹介

コミュニティーにご登録いただくか、HubSpotの無料製品をご利用いただくと、ユーザーのプロフィールが表示されるようになります。

つながり

    まだつながりがありません

Matti Ruuska

Feels like marketing - https://pitkospuu.fi/

アクティビティ

MattiRuuska 11月 16日, 2021
Disadvantages and flaws of ticket automation: Could you only open the most recent conversation?
From automation of ticketing in the customer service view - when set to "A customer replies to an email", all tickets related to the contact will be transferred back in the ticket view. Customer service has to close and transfer multiple tickets 続きを読む
返信 アイデア Conversations Tickets
0 いいね！
0 コメント
MattiRuuska 11月 12日, 2021
Ticket overview showing single ticket "Open for ..." should be "Latest connection.."
In the ticket overview, the time of " Open for .. " is displayed for an individual ticket. Currently, it shows the time from the first message in that thread . In order to facilitate a number of complex customer service situations in order 続きを読む
返信 アイデア Tickets
0 いいね！
0 コメント
CSchulte5 3月 10日, 2021
Associate Contact Activity with Tickets
Currently, when a ticket is created it automatically associates the ticket itself with the company and contact related to the ticket. However, there is a bit of a missing link when it comes to the contacts activity records being associated with 続きを読む
返信 アイデア Tickets
26 いいね！
3 コメント
MattiRuuska
メンバー | Diamond Partner
5月 31日, 2021
In customer service, frictionlessness is everything in everything. Now our customer service has to make unnecessary clicks between tickets, contacts ...続きを読む
nathanparis 5月 29日, 2019
Workflow - Ability to Create Notes
Right now you only have the abilty to create tasks in workflows. Other MA platforms allow you to merge fields and save into a note during autmation which is extremly handy for team members when viewing hisotry of activity. For example someone f 続きを読む
返信 アイデア Contacts & Companies Workflows
345 いいね！
107 コメント
MattiRuuska
メンバー | Diamond Partner
5月 26日, 2021
+1 for notes to Workflows!
IanH 3月 05日, 2021
Attachments on deals
I cannot see a way that I can create a standardised classification for attachments that are uploaded to a deal? Ideally I would like a deal to automatically move status if it has a certain type of attachment made to the deal record. At the m 続きを読む
返信 アイデア Deals
3 いいね！
1 コメント
MattiRuuska
メンバー | Diamond Partner
5月 26日, 2021
+1 for this idea. It is not possible to attach attachments to the offer, for example for pricing. I would like a change to this so that you get the...続きを読む
briley 6月 06日, 2019
Select different tones for sound notifications or change pop-ups based on what the notification is
I'd love to see different alert tones available for forms, revisits, chats, etc., and perhaps something more intense for incoming chats as they can be easy to miss even with all alert types set to on. As I'm often multitasking, the only thing that 続きを読む
返信 アイデア Account Settings Conversations
73 いいね！
42 コメント
MattiRuuska
メンバー | Diamond Partner
5月 26日, 2021
+1 fot this!!
最新の投稿を表示する
気になるスレッドを後ですぐに見つけられるように、コンテンツをブックマークに追加しましょう。
初めに
まずはこちらから開始することをお勧めします。はじめに、ご興味をお持ちのトピックについて詳しくお聞かせください。
自己紹介をする

フォロー中

他のメンバーと積極的に交流して、HubSpotコミュニティーを最大限に活用しましょう。まずはメンバーのご紹介から始めましょう。
コミュニティーバッジ

マイグループ

共通の興味を持ったグループに参加して、ネットワークを構築しませんか。HubSpotで今注目のグループや。
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.