Profile

rosiehall
Member
Member since ‎Apr 5, 2020
Message
  • solutions
    0
  • Replies
    0
  • Upvotes Given
    4
  • Upvotes Received
    0
  • Ideas
    0

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Rosie Hall

This user hasn't created a bio yet. Edit your own profile here!

Activity

squizzyit on November 21, 2019
Assign a new email to existing ticket
I'd like to be able to associate new emails to our shared inboxes to existing tickets. Currently any email can be created as a ticket with the email content in the activity of the ticket. When a different contact or external party emails information read more
Reply Idea Conversations
54 upvotes
20 Replies
rosiehall
Member
June 12, 2020
This would be really helpful for us. We receive emails from third parties not connected to the contact that relate to existing tickets and would be ...read more
HelenBrown on November 19, 2018
Associating email activity with a ticket
At present it is not automatically possible for emails sent/received to a contact(s) associated with a ticket to be logged on that ticket if sent via Gmail, opposed to internally within Hubspot. Instead it has to be done manually within Hubspot, thr read more
Reply Idea Sales Email Extensions & Add-Ins Tickets
65 upvotes
19 Replies
rosiehall
Member
April 16, 2020
Would be very helpful. We get emails which are referrals from third parties and would like to be able to associate with existing tickets.
jehiguese on August 27, 2018
Disable automatic contact creation for Conversations
HubSpot auto creates a contact for anyone that emails in - or is cc'd into a reply in conversations. For some customers who manage through support, this will mean a large number of contacts can enter the database. The only way to prevent this at the read more
Reply Idea Conversations
825 upvotes
332 Replies
rosiehall
Member
April 05, 2020
I can't believe this hasn't been sorted and reply from Hubspot seems to ignore what asking for. Why not just have a setting where can turn off autom...read more
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.