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JustinTAnderso1
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KarolinaOlczak en Marzo 21, 2019
Median as an option for statistics
Hello 🙂 I use a lot of average options for statistics, but in our case, they are largely skewed due to accidental situations. It would be great to be able to choose the median time to reply, the median time to close etc instead of ave Leer más
Responder Idea Conversations Tickets
154 Me gusta
39 Respuestas
JustinTAnderso1
Participante
Septiembre 30, 2020
Yes. We work exclusively in ecommerce and when looking at stats like First Order Value, Days Between 1st and 2nd Order, Lifetime Order Value, seeing ...Leer más
atma en Junio 16, 2018
Customer portal for Tickets
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
Responder Idea Knowledge Base Tickets
467 Me gusta
221 Respuestas
JustinTAnderso1
Participante
Septiembre 22, 2020
We run a SAAS business using Service Hub, so allowing clients to log in and see their ticket status would be a great advantage for their customer exp...Leer más
Margstar en Noviembre 04, 2019
Sequences - Custom Unenrollment Actions
It would be helpful to have additional CTA options to unenroll contacts from sequences beyond the standard "booked meeting" or "replied to email." For instance, we run a lot of webinars and use Sequences to promote them to our contacts. In this case Leer más
Responder Idea Sequences
85 Me gusta
21 Respuestas
JustinTAnderso1
Participante
Septiembre 02, 2020
Seconded. We work exclusively in ecommerce so most commonly a sales rep might need to manually check if the customer just ended up buying online, on ...Leer más
shaneb1 en May 08, 2020
Bringing Big Commerce Abandoned Cart information into Hubspot
We are looking to bring into Hubspot all abandoned cart information for customer followup. Any help with setting this up would be appreciated. Thank you.
Responder Conversación Contacts
1 Me gusta
2 Respuestas
JustinTAnderso1
Participante
Agosto 28, 2020
Hey, we actually just launched an Abandoned Cart functionality for BigCommerce: https://www.unific.com/hubspot/bigcommerce Right now we've got ...Leer más
romi en Marzo 11, 2019
Tickets | Associated Ticket Numbers
I would like Ticket properties that I can use in lists, to create workflows and to create scores. e.g. Someone has more than 5 tickets open within a 2 month period: Create an internal task to investigate Set a -10 on the Customer Happiness S Leer más
Responder Idea Contacts & Companies Tickets
85 Me gusta
18 Respuestas
JustinTAnderso1
Participante
Agosto 24, 2020
Agreed. Being able to access Ticket properties as a separate object I can choose in "lists" is very important, particularly as we are relying more on...Leer más
sfloehle en Enero 07, 2019
Assign pop-up Forms to campaign
It'll be fantastic if we could assign pop-up forms to campaigns as well in order to be able to report on these forms within campaign reporting.
Responder Idea Forms
80 Me gusta
22 Respuestas
JustinTAnderso1
Participante
Agosto 14, 2020
Likewise, this feature. With Forms being able to be embedded on 3rd party website pages (Shopify, etc) and them also being able to take the form ...Leer más
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