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JustinTAnderso1
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Mitglied seit ‎Mär 31, 2020
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KarolinaOlczak on März 21, 2019
Median as an option for statistics
Hello 🙂 I use a lot of average options for statistics, but in our case, they are largely skewed due to accidental situations. It would be great to be able to choose the median time to reply, the median time to close etc instead of ave Beitrag ansehen
Antworten Idee Conversations Tickets
154 Likes
39 Antworten
JustinTAnderso1
Teilnehmer/-in
September 30, 2020
Yes. We work exclusively in ecommerce and when looking at stats like First Order Value, Days Between 1st and 2nd Order, Lifetime Order Value, seeing ...Beitrag ansehen
atma on Juni 16, 2018
Customer portal for Tickets
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
Antworten Idee Knowledge Base Tickets
467 Likes
221 Antworten
JustinTAnderso1
Teilnehmer/-in
September 22, 2020
We run a SAAS business using Service Hub, so allowing clients to log in and see their ticket status would be a great advantage for their customer exp...Beitrag ansehen
Margstar on November 04, 2019
Sequences - Custom Unenrollment Actions
It would be helpful to have additional CTA options to unenroll contacts from sequences beyond the standard "booked meeting" or "replied to email." For instance, we run a lot of webinars and use Sequences to promote them to our contacts. In this case Beitrag ansehen
Antworten Idee Sequences
85 Likes
21 Antworten
JustinTAnderso1
Teilnehmer/-in
September 02, 2020
Seconded. We work exclusively in ecommerce so most commonly a sales rep might need to manually check if the customer just ended up buying online, on ...Beitrag ansehen
shaneb1 on Mai 08, 2020
Bringing Big Commerce Abandoned Cart information into Hubspot
We are looking to bring into Hubspot all abandoned cart information for customer followup. Any help with setting this up would be appreciated. Thank you.
Antworten Diskussion Contacts
1 Likes
2 Antworten
JustinTAnderso1
Teilnehmer/-in
August 28, 2020
Hey, we actually just launched an Abandoned Cart functionality for BigCommerce: https://www.unific.com/hubspot/bigcommerce Right now we've got ...Beitrag ansehen
romi on März 11, 2019
Tickets | Associated Ticket Numbers
I would like Ticket properties that I can use in lists, to create workflows and to create scores. e.g. Someone has more than 5 tickets open within a 2 month period: Create an internal task to investigate Set a -10 on the Customer Happiness S Beitrag ansehen
Antworten Idee Contacts & Companies Tickets
85 Likes
18 Antworten
JustinTAnderso1
Teilnehmer/-in
August 24, 2020
Agreed. Being able to access Ticket properties as a separate object I can choose in "lists" is very important, particularly as we are relying more on...Beitrag ansehen
sfloehle on Januar 07, 2019
Assign pop-up Forms to campaign
It'll be fantastic if we could assign pop-up forms to campaigns as well in order to be able to report on these forms within campaign reporting.
Antworten Idee Forms
80 Likes
22 Antworten
JustinTAnderso1
Teilnehmer/-in
August 14, 2020
Likewise, this feature. With Forms being able to be embedded on 3rd party website pages (Shopify, etc) and them also being able to take the form ...Beitrag ansehen
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