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elizabee
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Member since ‎Mar 27, 2020
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Elizabeth Bloksberg

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elizabee
Member
April 23, 2021
Reply to Split Tickets in separate Tickets
This is one of the main reasons my support team is leaving hubspot.
elizabee on October 21, 2020
Emails Forwarded into Helpdesk Have the Last Email Associated with the Wrong Sender
The helpdesk has a super cool option to associate the conversation and ticket of a forwarded email with the original sender instead of the person who actually wrote the text when forwarding. My suggestion is to split out these functionalities so read more
Reply Idea Tickets
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elizabee
Member
August 11, 2020
Reply to Filtering in Conversation Inbox
I would like to add to this that now that I have added a second channel I also have no option to view just one channel. This makes the channel signif...read more
elizabee
Member
April 03, 2020
Reply to Split Tickets in separate Tickets
This happens all the time! It also happens when an email is sent to a list. All of the responses (from different people) send back into the same...read more
elizabee
Member
April 03, 2020
Reply to On Service > Add "Next Ticket" Button
This is absolutely a necessary feature. Going through a ton of tickets and having to click back to the list, find where you were (even though the tic...read more
elizabee
Member
April 01, 2020
Reply to Filtering by contacts that global bounced
I found that some of our clients have global bounce tags on them. These are existing clients we communicate with regularly. It would be really helpfu...read more
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