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kendrac93
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Member since ‎Mar 26, 2020
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Kendra Carter

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kendrac93 on February 18, 2021
I would like to know more about why Hubspot doesn't mark users as "Away" automatically when they log out of the platform. It is very counterintuitive and our agents have a very hard time wrapping their heads around it. Often, agents assume they will read more
2 upvotes
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Member
August 11, 2020
I 100% agree. This is something my team has been asking for since we launched our chatbots.
Member
August 06, 2020
My team also really wants this feature!
Member
March 26, 2020
Agreed! That is where our company sees the most engagement, and being able to pull those comments in would really complete the product for us.
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