Member since ‎Mar 25, 2020
  • solutions
  • Replies
  • Upvotes Given
  • Upvotes Received
  • Ideas


Please sign in to the Community or get HubSpot free to view user profiles


    Friends list is empty

Tony Lin

This user hasn't created a bio yet. Edit your own profile here!


tlin on May 27, 2022
Within a report, I really like the feature when I drag & draw an area and Hubspot will zoom-in the area I dragged. However, when viewing the same report on a dashboard, it is hard to drag & drop as Hubspot thinks I'm trying to move the read more
tlin on December 14, 2021
Sometimes our contact sends an email to us with an attachment containing sensitive data. And due to security reasons & data storage regulation, we have to delete the attachment from Hubspot (because Hubspot's data centre is either in US or EU). read more
1 upvote
2 Replies
tlin on November 30, 2021
In the current setup, we can configure NPS surveys to be recurring on a monthly basis, but we cannot add or configure the questions in the NPS survey. In order to add more questions in one survey (i.e., NPS & CES question), we need to create read more
5 Replies
tlin on May 28, 2021
We love the feature that sends a CES survey to our customers when the ticket gets closed. However, we wish there are more fields can be used to configure the CES survey. Some examples include: 1. A few of our customers actually have an interna read more
November 02, 2021
Hi @webdew , Thanks for this public beta. I'm configuring and testing this. I'm trying to send out a survey based on 2 criteria: 1. X more
tlin on August 19, 2021
We have received number of complains regarding the chatbot pop up message window is too big & blocking the content of the website. Here are some ideas /suggestions on the chatbot: 1. Make the pop-up window size configurable. 2. Add a "x" read more
2 Replies
Kgibson on March 20, 2019
Currently, there is an ability to use a contact based workflow to send a notification about a ticket being submitted, but it would lack information about the ticket. On the other hand, there is an ability to send a notification about a new ticket, b read more
15 Replies
August 16, 2021
Has been two years but still not getting this feature
Bookmark content for quick access to your most helpful threads.
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.


Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge

    A spot for HubSpot fans to connect and grow.