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cl77
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Member since ‎Mar 20, 2020
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  • Replies
    2
  • Upvotes Given
    40
  • Upvotes Received
    17
  • Ideas
    2

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Christian Leo

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Activity

troelsfeodor on May 04, 2017
We currently have to use a service like Aircall to handle the inbound calls, which is not ideal. When you do the outbound calling from Hubspot it would make sense to also be able to handle the inbound calls and get them properly tracked, recorded, e read more
480 upvotes
140 Replies
HubSpot Product Team
July 11, 2022
@Flo_bi We cannot log inbound calls, missed calls, and voicemails for "Outbound phone numbers" because they happen outside of HubSpot and are ro...read more
hroberts on September 11, 2020
This idea delivered Google Meet functionality to events booked through Meetings links: https://community.hubspot.com/t5/HubSpot-Ideas/Add-Google-Meet-link-to-Meetings/idi-p/196737/ However, the Calendar Sync integration , which can hook up read more
Member
August 17, 2021
There are a lot of issues with the Hubspot meeting link in terms of integrating with Google Meet. 1) On the confirmation page: Hubspot does not show...read more
cl77 on February 04, 2021
Hi there, it would be great if it would be possible to add some more tokens for team signatures. Currently only {{agent.fullname}} (+ firstname / lastname) is possible but we would also like to add the profile picture of the team member. May read more
8 upvotes
3 Replies
Member
March 18, 2022
Agent role or job title would also be a great addition!
Solved
LukaszWiktor on August 30, 2018
Hi, how can I identify a visitor in the chat box? I've tried the identify API var _hsq = window._hsq = window._hsq || []; _hsq.push(["identify", { email: "${email}" }]); but it didn't work. New chat conversations still appear as "Uknown read more
9 upvotes
115 Replies
Participant
November 18, 2021
Hey @tilly , I am using t he new Visitor Identification API to add a new contact from our system, I see token generated from this API respo...read more
cl77 on June 29, 2020
Hi there, we currently use a support@ourcompany.com email for our support. All mails get automatically forwarded to Hubspot and get in conversations there. When a customer cust@acme.inc gets an email from some@one.com, and the customer forwa read more
9 upvotes
2 Replies
May 11, 2021
This is a huge pain point for my company too! Customer support now has to email from gmail instead, while updating the ticket in HS.
cl77 on June 29, 2020
Hi there, we currently use a support@ourcompany.com email for our support. All mails get automatically forwarded to Hubspot and get in conversations there. When a customer cust@acme.inc gets an email from some@one.com, and the customer forwa read more
9 upvotes
2 Replies
May 11, 2021
This is a huge pain point for my company too! Customer support now has to email from gmail instead, while updating the ticket in HS.
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