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liberworm
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Member since ‎Mar 19, 2020
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Christine DuBois

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liberworm on April 17, 2024
Workspaces: Help Desk Access
I was very excited to see the new Help Desk feature then I got into using it. The very first thing I tried to led to, what is in my opinion, a major issue related to the default views and users with paid service seats. The current default views are read more
Reply Idea Tickets
77 upvotes
16 Replies
liberworm
Contributor
March 11, 2024
Reply to Create folders within 'attachments' section to easier manage documentation.
I am getting an error trying to access the google form.
liberworm
Contributor
July 06, 2023
Reply to Increase maximum file size upload to file manager
I agree. We don't even see an error if the file size is too large, the email sends with no attachment. Causes a lot of frustration and confusion.
liberworm
Contributor
July 06, 2023
Reply to Hide Pipelines that a user doesn't have access to
Absolutely needed! Also - can the pipelines please be in alphabetical order in the drop down menus?
liberworm
Contributor
April 13, 2023
Reply to Logging Meeting Link on Original Object
It is very surprising that this is not a standard function. If ServiceHub is meant to function as a ticketing system that can track all details relat...read more
liberworm
Contributor
January 27, 2023
Reply to User Audit / Report or Export
Happy to participate
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