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I would like to share some feedback regarding the support form on HubSpot accounts.
As you know, when submitting a support request, users are provided with a simple text field where they can enter their message and attach files:
Hub Leia mais
Currently, in HubSpot Workflows, it's not possible to create an enrollment trigger for contacts entering the CRM via chatflows .
To leverage automations for such contacts, they need to be defined directly within the chatflow, which is often Leia mais
One common challenge faced across business units and teams is the limitation of having only one default value for properties in HubSpot.
Essential properties such as names and [object] owners are shared among various teams within an organiza Leia mais
In the daily service routine, it's common for previously closed tickets to be reopened due to additional customer inquiries.
However, creating report data for such scenarios in HubSpot can be challenging. Besides the standard "Time to Close," Leia mais
We recently encountered a scenario where automatic deal cloning was necessary, but since cloning deals still isn't possible in HubSpot , we embarked on a journey of tinkering and innovation, determined to find a way to clone deals directly within H Leia mais
For calculated properties that calculate Time Between Dates, it would be awesome if we could select the output metric (days/months/years) based on how precise we need the property to be. Currently, it appears HubSpot will display the exact nu Leia mais
I totally support this idea! In our case, I've noticed that when using calculated properties with the "Time Between" type the displayed time is often...Leia mais
Hi there,
It's nice that you can now add links for contacts to cancel and reschedule appointments in the meeting tool, but we're clearly missing more user customization options here.
For example, it should be standard to be able to at le Leia mais
We have clients with several business units who currently have to share one "create contact" form when adding contacts manually. This is not so great since both units work with own properties so the form is really long and confusing.
I'd like to propose some enhancements to the Slack notifications feature within HubSpot workflows to make them more versatile and user-friendly.
Currently, when setting up Slack notifications in workflows, there are a few limitations that I be Leia mais
In the daily service routine, it's common for previously closed tickets to be reopened due to additional customer inquiries.
However, creating report data for such scenarios in HubSpot can be challenging. Besides the standard "Time to Close," Leia mais
One common challenge faced across business units and teams is the limitation of having only one default value for properties in HubSpot.
Essential properties such as names and [object] owners are shared among various teams within an organiza Leia mais
Currently, in HubSpot Workflows, it's not possible to create an enrollment trigger for contacts entering the CRM via chatflows .
To leverage automations for such contacts, they need to be defined directly within the chatflow, which is often Leia mais
//
//
//
//
//
(function($) {
//START END-USER CONFIGURATION
//------------------------------
//selectors for hover card triggers
var allHoverCardTriggers = '.author-name-link,.friend-list .friend a,.username a,.avatar,.user-avatar,.author-img, .authors a, .messageauthorusername a, a.lia-user-name-link, .js-latest-post-by-from a, .user-online-list li a, a.UserAvatar, .customUsersOnline a, #authors a,.dashboard-followers a.user-name, .dashboard-following a.user-name,.author-login-wrapper a, .hb-leaderboard a, .author-img-floated';
// Forward calling page's URL params to endpoint URL as well, helps with testing!
var params = (new URL(location.href)).searchParams;
var userApiUrl = '/plugins/custom/hubspot/hubspot/hovercardendpoint?' + ((params.set('user_id', '') == []._) && params.toString());
if($('.hover-card-container').length<1){
$('body').append('');
}
var cardWrapper = $('.hover-card-container');
var error = false;
var thisUserID = '';
var thisUserLogin = '';
var userLink ='';
var cardTimer;
var leaveTimer;
function mouseenter(Elem) {
var thisEl = Elem;
cardTimer = setTimeout(function(){
var docWidth = $(document).width();
var rightSide = false;
var userLink = thisEl.attr('href');
if($('.ViewProfilePage').length && $('img.lia-user-avatar-profile',thisEl).length){thisUserID = '12423';}
else if(thisEl.attr('href')=='#' || thisEl.attr('href')=='' || !userLink.match('viewprofilepage')){
return false;}
else{
var thisLen = (userLink).split('/');
thisUserID = (thisLen)[thisLen.length-1];
}
var thisCard = $('.profileCard[data-user='+thisUserID+']',cardWrapper);
var cardId = 'userProfileCard-'+ thisUserID;
var addAttr = thisEl.attr('aria-describedby',cardId);
var thisElTopOffset = Math.round(thisEl.offset().top+(thisEl.height()/2)+30);
var thisElbottomoffset = "auto";
var className = "";
var winHeight = $(window).height();
var elOffset = thisEl.offset();
var scrollTop = $(window).scrollTop();
var elementOffset = thisEl.offset().top;
var distanceTop = (elementOffset - scrollTop);
var distanceBottom = (winHeight + scrollTop) - (elOffset.top + thisEl.outerHeight(true));
var distanceLeft = Math.round(thisEl.offset().left);
var bodyHight = $('body').height();
var topParam = '';
var bottomparam = '';
var position = '';
var className = 'topArrow';
cardId
if(distanceBottom < 300 ){
if(distanceLeft < 59){
thisCard.removeClass('bottomArrow');
var className = 'leftArrow';
var distanceLeft = (distanceLeft)+(39);
var thisElTopOffset = (thisElTopOffset)-(150);
}else{
var thisElTopOffset = (thisElTopOffset)-(301); var className = 'bottomArrow'; thisCard.removeClass('topArrow');
thisCard.removeClass('leftArrow');
var distanceLeft = (distanceLeft)-(45);
}
}
else{
if(distanceLeft < 59){
thisCard.removeClass('topArrow');
var className = 'leftArrow';
var distanceLeft = (distanceLeft)+(39);
var thisElTopOffset = (thisElTopOffset)-(150);
}else{
thisCard.removeClass('leftArrow');
thisCard.removeClass('bottomArrow').addClass('topArrow');
var distanceLeft = (distanceLeft)-(45);
}
}
if(thisCard.length && $('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).length<1){
$('.profileCard',cardWrapper).hide();
thisCard.addClass(className);
rightSide?thisCard.addClass('rightArrow'):thisCard.removeClass('rightArrow');
thisCard.delay(0).css({'top':(thisElTopOffset),'left':distanceLeft,'bottom':thisElbottomoffset}).fadeIn();
} else {
var ajaxReturn = '';
//just in case
thisCard.remove();
//hover card wrapper markup
var rightArrowClass = rightSide?'rightArrow':'';
if(thisElTopOffset != "auto"){
topParam = 'px';
}
if(thisElbottomoffset != "auto"){
bottomparam = 'px';
}
var profileCardHtml = '';
$.when(
//get the background
$.ajax({
type: 'GET',
url: userApiUrl+thisUserID,
dataType: 'html',
success: function(data) {
$('.profileCard',cardWrapper).hide();
ajaxReturn = data;
}
})
)
.done(function(){
cardWrapper.append(profileCardHtml);
$('.profileCard[data-user='+thisUserID+']',cardWrapper).eq(0).empty().html(ajaxReturn);
if($('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).length){
$('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).parents('div.profileCard').remove();
}
})
.fail(function(){
//uh oh - bail out!
$('.profileCard',cardWrapper).hide();
});
}
}, 360);
}
function mouseleave(e) {
clearTimeout(cardTimer);
// glowingblue: When the user leaves the hovercard trigger, wait because the leaving could be
// to interact with the hovercard, if we don't wait it will just disappear...because
// we left the trigger, right...so we'll have another handler that check if the mouse is
// over the hovercard and if so clears this timer, so the card doesn't close here
leaveTimer = setTimeout(function() {
if ($('.profileCard[data-user="'+thisUserID+'"]',cardWrapper).length) {
$('.profileCard[data-user="'+thisUserID+'"]',cardWrapper).fadeOut('fast');
} else {
$(".profileCard").fadeOut('fast');
}
}, 2400);
}
$(document).on("mouseenter focusin", allHoverCardTriggers, function(event) {
if(!($(this).parents().hasClass('custom-header'))&& !($(this).parents().hasClass('green-wrap'))){
(leaveTimer !== []._) && clearTimeout(leaveTimer);
mouseenter($(this));
event.stopPropagation();
}
});
$(document).on("mouseleave focusout", allHoverCardTriggers, function(event) {
(leaveTimer !== []._) && clearTimeout(leaveTimer);
mouseleave(event);
event.stopPropagation();
});
// glowingblue: Add handlers for when the users interacts with the hovercard, no closing!
$('.hover-card-container').on('mouseenter', function(e) {
(leaveTimer !== []._) && clearTimeout(leaveTimer);
});
$('.hover-card-container').on('mouseleave', function(e) {
(leaveTimer !== []._) && clearTimeout(leaveTimer);
if ( $(e.target).is('.profileCard[style*="block"]') ) {
leaveTimer = setTimeout(function() {
$(e.target).fadeOut('fast');
}, 2400);
}
});
// glowingblue: add one global root level click handler to also close any visible hovercards
// if the user taps/clicks outside the hovercard
$(document).on('mousedown', function(e) {
if ( !$(e.target).parents('.hover-card-container').length ) {
(leaveTimer != []._) && clearTimeout(leaveTimer);
$('.hover-card-container .profileCard[style*="block"]').each(function() {
$(this).fadeOut('fast');
});
}
});
})(LITHIUM.jQuery);
(function($) {
$(document).ready(function(){
var originalElementId;
function setCookie(cname,cvalue,exdays) {
var d = new Date();
d.setTime(d.getTime() + (exdays*24*60*60*1000));
var expires = "expires=" + d.toGMTString();
document.cookie = cname + "=" + cvalue + ";" + expires + ";path=/";
}
function getCookie(cname) {
var name = cname + "=";
var decodedCookie = decodeURIComponent(document.cookie);
var ca = decodedCookie.split(';');
for(var i = 0; i < ca.length; i++) {
var c = ca[i];
while (c.charAt(0) == ' ') {
c = c.substring(1);
}
if (c.indexOf(name) == 0) {
return c.substring(name.length, c.length);
}
}
return "";
}
function errorDisplay(errType) {
var errAuth = '
Para acessar esta área da Comunidade, faça o login.
';
var errAuthLogin = '
To access HubFans and complete challenges, confirm you are logged in by clicking here. Find additional troubleshooting steps here
';
var noBadges = '
To start earning advocacy badges go to the HubFan advocacy program page and start completing advocacy challenges.
';
var noAsks = '
Hooray! No more challenges for you to complete today. Check back in for more challenges tomorrow.
';
if(errType=='errAuth'){
$('.lia-quilt-category-page-hubstars .lia-quilt-column.lia-quilt-column-06.lia-quilt-column-right.lia-quilt-column-side-content').hide();
$('.asks-filters-wrap').html(errAuth);
$('.advocacy-badgeslist').html(errAuth);
$('.ViewProfilePage .rank-badge-border-box .lia-user-badge-list').html(errAuth);
} else if(errType=='errAuthLogin') {
$('.lia-quilt-category-page-hubstars .lia-quilt-column.lia-quilt-column-06.lia-quilt-column-right.lia-quilt-column-side-content').hide();
$('.asks-filters-wrap').html(errAuthLogin);
$('.advocacy-badgeslist').html(errAuthLogin);
$('.ViewProfilePage .rank-badge-border-box .lia-user-badge-list').html(errAuthLogin);
} else if(errType=='noAsks'){
$('.asks-lists').addClass('no-asks').html(noAsks);
}else if(errType=='noBadges'){
$('.advocacy-badgeslist').html(noBadges);
$('.ViewProfilePage .rank-badge-border-box .lia-user-badge-list').html(noBadges);
}
}
function parseJwt (token) {
var base64Url = token.split('.')[1];
var base64 = base64Url.replace(/-/g, '+').replace(/_/g, '/');
var jsonPayload = decodeURIComponent(atob(base64).split('').map(function(c) {
return '%' + ('00' + c.charCodeAt(0).toString(16)).slice(-2);
}).join(''));
return JSON.parse(jsonPayload);
};
var pagename = 'ViewProfilePage';
if(pagename == 'AdvocacyBadges'){
$('#lia-body').addClass('UserBadgesPage');
}
setCookie("advocacyToken", "", 0);
errorDisplay('errAuth');
});
})(LITHIUM.jQuery);
(function($) {
document.cookie = "advocacyToken=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;";
document.cookie = "Crowdvocate_jwt_token=; domain=.hubspot.com; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;";
document.cookie = "Crowdvocate_user_ck=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;";
})(LITHIUM.jQuery);
(function($) {
document.addEventListener('gdpr.allow', function() {
if (document.querySelector('.lia-cookie-banner-alert-accept a')) {
document.querySelector('.lia-cookie-banner-alert-accept a').click();
}
});
})(LITHIUM.jQuery);
;(function($){
var langMap = {
'en':'hubspot_community_en',
'es':'hubspot_community_es',
'fr':'hubspot_community_fr',
'ja':'hubspot_community_jp',
'pt-br':'hubspot_community_pt',
'de':'hubspot_community_de'
}
var nodeType = "community";
var langScope = langMap['pt-br'];
var isSearchPage = jQuery('body').hasClass('SearchPage');
var isIdeasLandingPage = jQuery('body').hasClass('ideaslandingpage');
if (nodeType === "community" && !isSearchPage && !isIdeasLandingPage) {
var inputFormFilter = '';
var inputFormLocation = '';
$('form.SearchForm').append(inputFormFilter).append(inputFormLocation);
} else if (nodeType === "community" && isIdeasLandingPage) {
var searchUrl = "/t5/forums/searchpage/tab/message?filter=location&location=idea-board:HubSpot_Ideas&collapse_discussion=true";
var query = jQuery('.SearchForm .lia-search-input-message').val();
jQuery(document).on('submit', 'form.SearchForm', function(e) {
e.preventDefault();
var newQ = "&q=" + document.querySelector('.SearchForm .lia-search-input-wrapper input.search-input').value;
window.location = window.location.origin + searchUrl + newQ;
})
}
})(LITHIUM.jQuery)
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_63becbc5736e93","feedbackSelector":".InfoMessage"});
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_63becbc5736e93_0","feedbackSelector":".InfoMessage"});
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_63becbc5736e93_1","feedbackSelector":".InfoMessage"});
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_63becbc5736e93_2","feedbackSelector":".InfoMessage"});
LITHIUM.AjaxFeedback(".lia-inline-ajax-feedback", "LITHIUM:hideAjaxFeedback", ".lia-inline-ajax-feedback-persist");
LITHIUM.Placeholder();
LITHIUM.AutoComplete({"options":{"triggerTextLength":0,"updateInputOnSelect":true,"loadingText":"Pesquisando...","emptyText":"Nenhuma ocorrência","successText":"Resultados:","defaultText":"Insira uma palavra de pesquisa","disabled":false,"footerContent":[{"scripts":"\n\n;(function($){LITHIUM.Link=function(params){var $doc=$(document);function handler(event){var $link=$(this);var token=$link.data('lia-action-token');if($link.data('lia-ajax')!==true&&token!==undefined){if(event.isPropagationStopped()===false&&event.isImmediatePropagationStopped()===false&&event.isDefaultPrevented()===false){event.stop();var $form=$('