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jholyoak
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Member since ‎Mar 13, 2020
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John Holyoak

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jholyoak on June 02, 2020
Is Ticket Status available in the Tickets API?
Our tech team is working to build a search and return call set through the Tickets API so that we can create our own customer-specific view into outstanding tickets (gap in Service Hub native functionality). Have others found that Ticket Status is a read more
Reply Discussion Developer tools Timeline and Extensions APIs
0 upvote
1 Reply
atma on June 16, 2018
Customer portal for Tickets
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
Reply Idea Knowledge Base Tickets
467 upvotes
221 Replies
jholyoak
Participant
June 02, 2020
@goconnor - can you comment on availability of Status as an API available-field? With HubSpot Service Hub customers forced to self construct custom...read more
atma on June 16, 2018
Customer portal for Tickets
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
Reply Idea Knowledge Base Tickets
467 upvotes
221 Replies
jholyoak
Participant
June 02, 2020
@goconnor - can you comment on availability of Status as an API available-field? With HubSpot Service Hub customers forced to self construct custom...read more
atma on June 16, 2018
Customer portal for Tickets
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
Reply Idea Knowledge Base Tickets
467 upvotes
221 Replies
jholyoak
Participant
June 02, 2020
@goconnor - can you comment on availability of Status as an API available-field? With HubSpot Service Hub customers forced to self construct custom...read more
saurabh100 on July 02, 2018
Jira and hubspot ticket integration
Hey Hi, I want to integrate all the HubSpot ticket to Jira can it is possible to do using API or any other method. Thganks
Reply Discussion Developer tools
1 upvote
9 Replies
jholyoak
Participant
April 28, 2020
The integration seems to work well (with a caveat) and a request. Caveat - users report they are not able to create JIRA tickets from HS when usi...read more
atma on June 16, 2018
Customer portal for Tickets
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
Reply Idea Knowledge Base Tickets
467 upvotes
221 Replies
jholyoak
Participant
June 02, 2020
@goconnor - can you comment on availability of Status as an API available-field? With HubSpot Service Hub customers forced to self construct custom...read more
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