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stundzigs
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Member since ‎Mar 6, 2020
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Steffen Stundzig

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Solved
kporteus on May 29, 2019
We're trying to structure a chat flow so that it picks up the name and email of our users in the client interface. Can you advise please?
4 upvotes
16 Replies
Participant
August 03, 2021 00:52
Hi @IsaacTakushi , Its more than 2 year and issue still pending for fix ? Sucess rate of this API is only 2% and from 2 year nothing is improved...read more
Solved
kporteus on May 29, 2019
We're trying to structure a chat flow so that it picks up the name and email of our users in the client interface. Can you advise please?
4 upvotes
16 Replies
Participant
August 03, 2021 00:52
Hi @IsaacTakushi , Its more than 2 year and issue still pending for fix ? Sucess rate of this API is only 2% and from 2 year nothing is improved...read more
stundzigs on March 11, 2020
Hi folks, i've read here and tested and changed my code several time, but setting the identity works not 100% of our cases. The code is after login static setChatIdentity = (email) => { if (window.HubSpotConversations) { this.on read more
0 upvote
2 Replies
Participant
March 19, 2020 06:40
Hi Derek, actually i'm waiting for the fix in your chat implementation. Hopefully this is coming till the end of this month. Is it? Regards ...read more
Solved
stundzigs on March 11, 2020
Hi, i would like to add the Conversations Chat UI in our react portal. Integration works fine. But now, if a user is loggedin in our portal, i would set the user email into the chat. I've read here in the forum and implemented the code above. read more
HubSpot Employee
March 11, 2020 07:38
Hi, @stundzigs . Please see my response here . For convenience, here is the most relevant excerpt from my solution: ... there is curren...read more
stundzigs on March 11, 2020
Hi folks, i've read here and tested and changed my code several time, but setting the identity works not 100% of our cases. The code is after login static setChatIdentity = (email) => { if (window.HubSpotConversations) { this.on read more
0 upvote
2 Replies
Participant
March 19, 2020 06:40
Hi Derek, actually i'm waiting for the fix in your chat implementation. Hopefully this is coming till the end of this month. Is it? Regards ...read more
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