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HarrietG
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Member since ‎Jul 2, 2017
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staci1074 on May 05, 2017
Get full transcript of Chat Messages
When I get a chat that is not a sales chat I need to get the information to someone else, it would be easiest if I could email the transcript to them directly or if it was somewhere in Hubspot I could send them the link. As it is set up right now t read more
Reply Idea Conversations
30 upvotes
15 Replies
HarrietG
Member
August 14, 2017
About half our chat messages are support requests rather than sales. I would like to be able to forward a help/support transcript to Zendesk for our ...read more
etautiva on April 24, 2017
Meeting Booking Form Prepopulates with Known Values
If HubSpot has already collected information such as First Name, Last Name, and Email in a COS Page form, then this information should be able to prepopulate when booking a Meeting in Sales Pro. For example, if Jane submits a form on a landing page read more
Reply Idea Contacts & Companies Forms Meetings
149 upvotes
79 Replies
HarrietG
Member
August 10, 2017
Yes I agree! I have a lead capture form to request a demo, that redirects to this calendar straight away to pick a time. Customers are using it whic...read more
Pim on May 16, 2017
Exclude pages
I would like to exclude the Messages box on the osn.nl/contact page because alot of our customers go there for support on our services. However I can't exclude one page and adding all other pages except the contact page is way too much work.
Reply Idea Conversations
9 upvotes
7 Replies
HarrietG
Member
August 10, 2017
Agree! I'd like to be able to configure it to all pages except ones with blog in the URL for example - so options for 'contains' would be good
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