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trangnguyen
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コミュニティー参加日： ‎2 20, 2020
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  • 件の返信
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  • いいね！した数
    47
  • いいね！獲得数
    8
  • ご意見・ご提案
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Trang Nguyen

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アクティビティ

AndyBrightmile 3月 18日, 2021
Merge support conversations together
As a Super User, it would be great to have the ability to merge two or more conversations together. We often have several live chats and email trails from the same contact (regarding the same issue) and it would be great to be able to merge these to 続きを読む
返信 アイデア Conversations
95 いいね！
25 コメント
trangnguyen
参加者
7月 26日, 2024
I agree. There has to be a way to merge conversations especially if its related to the same ticket. We have a use case where a customer opens up...続きを読む
SantRathaur 3月 28日, 2023
Set character limit for properties at form level
Hello there, I wanted to bring to your attention an issue we've encountered with the Hubspot Single line text fields. They currently allow up to 65,535 characters, which can cause errors in Salesforce because Salesforce text fields only accept up t 続きを読む
返信 アイデア Forms Properties
13 いいね！
2 コメント
trangnguyen
参加者
3月 11日, 2024
We should be able to limit the number of characters for both first and last name fields. This creates data errors in the entire CRM when used in form...続きを読む
JRoux4 8月 26日, 2021
Multiple languages variations for Email Templates and Snippets
Hi All, Our Sales team is rather small (8 individuals) but works internationally in multiple languages (British English, American English, French, German, Italian, Spanish, Mandarin...). We use Email Templates and Snippets on a daily basis a 続きを読む
返信 アイデア Snippets & Templates
43 いいね！
9 コメント
trangnguyen
参加者
2月 26日, 2024
We definitely need this! We have sales teams working with different languages throughout the world. It would be great to be able to add multilanguage...続きを読む
liangsj 7月 17日, 2022
Overview of All Recurring Emails of Dashboard (And Their Reports)
Submitting on behalf of customer, Steve Fox from Monoprice Hi Team, Currently, there's no central place to find out about the recurring emails that a Hub has, it will be great if there's a way to see ALL of the recurring email setup so 続きを読む
返信 アイデア Dashboards & Reports
57 いいね！
24 コメント
trangnguyen
参加者
1月 04日, 2024
I agree. We need a centralized place to manage recurring emails for reports. Theres no way for me to find them and adjust them accordingly so it send...続きを読む
TheoB 9月 16日, 2019
Better Controls for Chat Availability - Office Hours / User Availability
Hi there, it would be great to have better controls for user availability for chat. 1 - let us set different office hours for different chat flows We have offices in multiple time zones - California and London - these use different chat flow 続きを読む
返信 アイデア Conversations
98 いいね！
28 コメント
trangnguyen
参加者
10月 16日, 2023
Yes, this is needed. Chat availability management so no chats are missed so we do not lose out on opportunities. Notifications arent the best. Time b...続きを読む
markylow 10月 15日, 2018
Link chat availability status to being logged in/out of HubSpot
I would like to have an automated feature whereby sales professionals do not need to adjust their status from available to away and vice versa when they log out of Hubspot or close the window. I believe this should be automated as currently, t 続きを読む
返信 アイデア Conversations
20 いいね！
5 コメント
trangnguyen
参加者
10月 16日, 2023
is there a way to add this as an automation or automatic if a user is logged into Hubspot or not? Having to toggle your away to available back isnt t...続きを読む
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