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trangnguyen
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Membre depuis ‎févr. 20, 2020
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  • Réponses
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  • Mentions J'aime ajoutées
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  • Mentions J'aime obtenues
    8
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AndyBrightmile le Mars 18, 2021
Merge support conversations together
As a Super User, it would be great to have the ability to merge two or more conversations together. We often have several live chats and email trails from the same contact (regarding the same issue) and it would be great to be able to merge these to Lire la suite
Répondre Idée Conversations
95 Mentions J'aime
25 Réponses
trangnguyen
Participant
Juillet 26, 2024
I agree. There has to be a way to merge conversations especially if its related to the same ticket. We have a use case where a customer opens up...Lire la suite
SantRathaur le Mars 28, 2023
Set character limit for properties at form level
Hello there, I wanted to bring to your attention an issue we've encountered with the Hubspot Single line text fields. They currently allow up to 65,535 characters, which can cause errors in Salesforce because Salesforce text fields only accept up t Lire la suite
Répondre Idée Forms Properties
13 Mentions J'aime
2 Réponses
trangnguyen
Participant
Mars 11, 2024
We should be able to limit the number of characters for both first and last name fields. This creates data errors in the entire CRM when used in form...Lire la suite
JRoux4 le Août 26, 2021
Multiple languages variations for Email Templates and Snippets
Hi All, Our Sales team is rather small (8 individuals) but works internationally in multiple languages (British English, American English, French, German, Italian, Spanish, Mandarin...). We use Email Templates and Snippets on a daily basis a Lire la suite
Répondre Idée Snippets & Templates
43 Mentions J'aime
9 Réponses
trangnguyen
Participant
Février 26, 2024
We definitely need this! We have sales teams working with different languages throughout the world. It would be great to be able to add multilanguage...Lire la suite
liangsj le Juillet 17, 2022
Overview of All Recurring Emails of Dashboard (And Their Reports)
Submitting on behalf of customer, Steve Fox from Monoprice Hi Team, Currently, there's no central place to find out about the recurring emails that a Hub has, it will be great if there's a way to see ALL of the recurring email setup so Lire la suite
Répondre Idée Dashboards & Reports
57 Mentions J'aime
24 Réponses
trangnguyen
Participant
Janvier 04, 2024
I agree. We need a centralized place to manage recurring emails for reports. Theres no way for me to find them and adjust them accordingly so it send...Lire la suite
TheoB le Septembre 16, 2019
Better Controls for Chat Availability - Office Hours / User Availability
Hi there, it would be great to have better controls for user availability for chat. 1 - let us set different office hours for different chat flows We have offices in multiple time zones - California and London - these use different chat flow Lire la suite
Répondre Idée Conversations
98 Mentions J'aime
28 Réponses
trangnguyen
Participant
Octobre 16, 2023
Yes, this is needed. Chat availability management so no chats are missed so we do not lose out on opportunities. Notifications arent the best. Time b...Lire la suite
markylow le Octobre 15, 2018
Link chat availability status to being logged in/out of HubSpot
I would like to have an automated feature whereby sales professionals do not need to adjust their status from available to away and vice versa when they log out of Hubspot or close the window. I believe this should be automated as currently, t Lire la suite
Répondre Idée Conversations
20 Mentions J'aime
5 Réponses
trangnguyen
Participant
Octobre 16, 2023
is there a way to add this as an automation or automatic if a user is logged into Hubspot or not? Having to toggle your away to available back isnt t...Lire la suite
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