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trangnguyen
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AndyBrightmile en Marzo 18, 2021
Merge support conversations together
As a Super User, it would be great to have the ability to merge two or more conversations together. We often have several live chats and email trails from the same contact (regarding the same issue) and it would be great to be able to merge these to Leer más
Responder Idea Conversations
95 Me gusta
25 Respuestas
trangnguyen
Participante
Julio 26, 2024
I agree. There has to be a way to merge conversations especially if its related to the same ticket. We have a use case where a customer opens up...Leer más
SantRathaur en Marzo 28, 2023
Set character limit for properties at form level
Hello there, I wanted to bring to your attention an issue we've encountered with the Hubspot Single line text fields. They currently allow up to 65,535 characters, which can cause errors in Salesforce because Salesforce text fields only accept up t Leer más
Responder Idea Forms Properties
13 Me gusta
2 Respuestas
trangnguyen
Participante
Marzo 11, 2024
We should be able to limit the number of characters for both first and last name fields. This creates data errors in the entire CRM when used in form...Leer más
JRoux4 en Agosto 26, 2021
Multiple languages variations for Email Templates and Snippets
Hi All, Our Sales team is rather small (8 individuals) but works internationally in multiple languages (British English, American English, French, German, Italian, Spanish, Mandarin...). We use Email Templates and Snippets on a daily basis a Leer más
Responder Idea Snippets & Templates
43 Me gusta
9 Respuestas
trangnguyen
Participante
Febrero 26, 2024
We definitely need this! We have sales teams working with different languages throughout the world. It would be great to be able to add multilanguage...Leer más
liangsj en Julio 17, 2022
Overview of All Recurring Emails of Dashboard (And Their Reports)
Submitting on behalf of customer, Steve Fox from Monoprice Hi Team, Currently, there's no central place to find out about the recurring emails that a Hub has, it will be great if there's a way to see ALL of the recurring email setup so Leer más
Responder Idea Dashboards & Reports
57 Me gusta
24 Respuestas
trangnguyen
Participante
Enero 04, 2024
I agree. We need a centralized place to manage recurring emails for reports. Theres no way for me to find them and adjust them accordingly so it send...Leer más
TheoB en Septiembre 16, 2019
Better Controls for Chat Availability - Office Hours / User Availability
Hi there, it would be great to have better controls for user availability for chat. 1 - let us set different office hours for different chat flows We have offices in multiple time zones - California and London - these use different chat flow Leer más
Responder Idea Conversations
98 Me gusta
28 Respuestas
trangnguyen
Participante
Octubre 16, 2023
Yes, this is needed. Chat availability management so no chats are missed so we do not lose out on opportunities. Notifications arent the best. Time b...Leer más
markylow en Octubre 15, 2018
Link chat availability status to being logged in/out of HubSpot
I would like to have an automated feature whereby sales professionals do not need to adjust their status from available to away and vice versa when they log out of Hubspot or close the window. I believe this should be automated as currently, t Leer más
Responder Idea Conversations
20 Me gusta
5 Respuestas
trangnguyen
Participante
Octubre 16, 2023
is there a way to add this as an automation or automatic if a user is logged into Hubspot or not? Having to toggle your away to available back isnt t...Leer más
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