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trangnguyen
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Member since ‎Feb 20, 2020
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  • Upvotes Given
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Trang Nguyen

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Activity

TheoB on September 16, 2019
Better Controls for Chat Availability - Office Hours / User Availability
Hi there, it would be great to have better controls for user availability for chat. 1 - let us set different office hours for different chat flows We have offices in multiple time zones - California and London - these use different chat flow read more
Reply Idea Conversations
78 upvotes
21 Replies
trangnguyen
Participant
October 16, 2023
Yes, this is needed. Chat availability management so no chats are missed so we do not lose out on opportunities. Notifications arent the best. Time b...read more
markylow on October 15, 2018
Link chat availability status to being logged in/out of HubSpot
I would like to have an automated feature whereby sales professionals do not need to adjust their status from available to away and vice versa when they log out of Hubspot or close the window. I believe this should be automated as currently, t read more
Reply Idea Conversations
20 upvotes
5 Replies
trangnguyen
Participant
October 16, 2023
is there a way to add this as an automation or automatic if a user is logged into Hubspot or not? Having to toggle your away to available back isnt t...read more
bsjut on May 07, 2020
Allow branded click tracking URL for Hubspot Sales Emails
Hubspot Sales allows click tracking ( https://knowledge.hubspot.com/email-tracking/how-can-i-track-links-sent-in-my-emails ) but only with a generic Hubspot domain. This makes the click tracking look unnecessary spammy. It would be great, if we coul read more
Reply Idea Connected Email
55 upvotes
34 Replies
trangnguyen
Participant
July 24, 2023
yay for the planning stages! We need this to be a custom domain as t.sidekickopen22.com/asioweuhfrajksgjhaugfdfhw for all our sales sequence links lo...read more
HRubin on November 07, 2022
Pause sequences when inbox disconnects (not unenroll)
Currently, when an inbox disconnects from HubSpot, the sequence bulk unenrolls everyone at whatever point the inbox disconnected. In order to re-enroll contacts at the correct place in the sequence (rather than have them receive any steps more tha read more
Reply Idea Sequences
18 upvotes
3 Replies
trangnguyen
Participant
June 08, 2023
Agree with OP. Need to pause the sequence vs unenrolling all of them. Having to manually re-enroll them back after an inbox is disconnected is time c...read more
jconti on August 05, 2021
Option to Automatically associate a NOTE created under a DEAL or COMPANY with linked CONTACTS
When creating a NOTE under a DEAL, it would be very useful to have that NOTE automatically associated with the CONTACTS associated with the DEAL. Similarly, when creating a NOTE under a COMPANY, it would be very useful to have that NOTE automati read more
Reply Idea Contacts & Companies
34 upvotes
10 Replies
trangnguyen
Participant
June 07, 2023
This is a very useful case. Notes are scattered all over the place. I agree with OP. If a note is created under the deal, the note should automatical...read more
KSchlarf on November 29, 2022
Fix Internal Values for Custom Lifecycle Stages
I love that we can customize Lifecycle Stages in the new Contact area, however there is a quirk in this roll out. Why are custom Lifecycle Stages given a number string and the standard options are using text? You should either make new ones generate read more
Reply Idea Properties
3 upvotes
2 Replies
trangnguyen
Participant
May 19, 2023
I agree with OP. It would be great to be able to customize the internal value of the custom lifecycle stage as a text string when we use it for API c...read more
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