trangnguyen

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Trang Nguyen

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trangnguyen

Contributor

August 18, 2025

Reply to Integration with Wechat

We need this integration as WeChat is a need for the Chinese Market. As we expand business across the globe this is crucial to have so we are able to...read more

trangnguyen

Contributor

August 18, 2025

Reply to Integration with Wechat

As a global business, we do business all over and need a WeChat integration for prospects and customers in China.

trangnguyen

Contributor

August 04, 2025

Reply to Move Chat to another Inbox automatically

We are also experience this issue as there are times when a customer opens a chat and our chatbot can't transfer to the correct inbox. If they starte...read more

trangnguyen

Contributor

February 11, 2025

Reply to Allow for multiple customer agents to be created

This would be great to add multiple agents as we have different product lines and business units we cater to. It will be easier to segment the correc...read more

trangnguyen

Contributor

January 20, 2025

Reply to Can I copy Line Items from one deal to another?

Is there a way to automate via workflows for the line item vs having an SR copy?

trangnguyen

Contributor

July 26, 2024

Reply to Merge support conversations together

I agree. There has to be a way to merge conversations especially if its related to the same ticket. We have a use case where a customer opens up...read more

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