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d_neel
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Member since ‎Feb 18, 2020
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Dylan Neel

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Brandonbaker on September 17, 2018
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
260 upvotes
82 Replies
Member
January 29, 2021
I still feel passionately that this is a necessary feature. There are at least 3 teams totaling around 30 people in my company that would wildly bene...read more
SamanthaA on September 04, 2020
It would be excellent to have the ability to report on a "time between" calculated property that permits the exclusion of weekends or certain dates and times. For example, for the HubSpot default ticket property "Time to close," it would be ideal to read more
Member
January 13, 2021
I upvote & comment on this idea every time it pops up.
Brandonbaker on September 17, 2018
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
260 upvotes
82 Replies
Member
January 29, 2021
I still feel passionately that this is a necessary feature. There are at least 3 teams totaling around 30 people in my company that would wildly bene...read more
Brandonbaker on September 17, 2018
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
260 upvotes
82 Replies
Member
January 29, 2021
I still feel passionately that this is a necessary feature. There are at least 3 teams totaling around 30 people in my company that would wildly bene...read more
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