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Astocker
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Member since ‎Feb 13, 2020
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  • Upvotes Given
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  • Upvotes Received
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Alex Stocker

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Activity

mgombe on August 20, 2018
Export conversations
It would be benefitial to be able to export conversations to analysis efectivity and contact of my company with the clients.
Reply Idea Conversations
176 upvotes
32 Replies
Astocker
Participant
August 06, 2020
Requested for two years and still not available. Essential function.
Astocker on April 27, 2020
Answer DMs on Twitter
We want to be able to answer DMs and reply to messages on Twitter and all other social media channels (instagram, youtube, etc.)
Reply Idea Conversations Social Media
32 upvotes
8 Replies
Solved
Astocker on February 13, 2020
Using Hubspot to create an internal Quality Assurance process for service tickets
I'm looking for a way to create a QA form or other, that can be customised and attached to a service ticket so that we can complete quality control and coaching for our customer service agents. Does anyone already do this, is it avaialble in hubspot read more
Reply Discussion Survey Setup
1 upvote
2 Replies
Astocker
Participant
February 17, 2020
@Mike_Eastwood Thanks very much for your input, what you've suggested could work for us, I'll have a play around and see if I can get it worki...read more
Solved
Astocker on February 13, 2020
Using Hubspot to create an internal Quality Assurance process for service tickets
I'm looking for a way to create a QA form or other, that can be customised and attached to a service ticket so that we can complete quality control and coaching for our customer service agents. Does anyone already do this, is it avaialble in hubspot read more
Reply Discussion Survey Setup
1 upvote
2 Replies
Astocker
Participant
February 17, 2020
@Mike_Eastwood Thanks very much for your input, what you've suggested could work for us, I'll have a play around and see if I can get it worki...read more
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