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zosionlee
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Member since ‎Feb 12, 2020
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zosionlee on June 17, 2020
When I use api to create a ticket, I find a bug: my ticket params below ticket_kwargs = [ { 'name' : 'subject' , 'value' : subject } , { 'name' : 'hs_pipeline' , 'value' : '0' } , read more
Participant
June 19, 2020
I check all my ticket pipeline, this is no change, all is default I use the Support Pipeline (default) ``` { "results" : [ ...read more
zosionlee on June 17, 2020
When I use api to create a ticket, I find a bug: my ticket params below ticket_kwargs = [ { 'name' : 'subject' , 'value' : subject } , { 'name' : 'hs_pipeline' , 'value' : '0' } , read more
Participant
June 19, 2020
I check all my ticket pipeline, this is no change, all is default I use the Support Pipeline (default) ``` { "results" : [ ...read more
zosionlee on March 01, 2020
When I use api to create engagement of EMAIL, after susscess created, I find I can edit the content in Activate Kanban of Logemail, but I don`t want anyone to edit it, how can I disable it
0 upvote
3 Replies
Participant
March 03, 2020
Email: select the checkboxes to grant the user Publish , Write , or Read access to the email tool. Users with Write access can creat...read more
Solved
zosionlee on February 14, 2020
When we use api to create a ticket, the kwargs is contain json string, so we want custom a property to store the json string, but how can we achieve ?
Participant
March 01, 2020
Thand you
zosionlee on March 01, 2020
When I use api to create engagement of EMAIL, after susscess created, I find I can edit the content in Activate Kanban of Logemail, but I don`t want anyone to edit it, how can I disable it
0 upvote
3 Replies
Participant
March 03, 2020
Email: select the checkboxes to grant the user Publish , Write , or Read access to the email tool. Users with Write access can creat...read more
Solved
zosionlee on February 14, 2020
When we use api to create a ticket, the kwargs is contain json string, so we want custom a property to store the json string, but how can we achieve ?
Participant
March 01, 2020
Thand you
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