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ntorretti
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Member since ‎Feb 10, 2020
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Natalie Torretti

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ntorretti on February 21, 2020
Contacts Original Source/Original source drill down 1 showing as Direct Traffic/Unknown URL
We recently switched over to the Forms API and most of our contacts are coming through correctly with the right tracking information but we are still getting some with Original Source/Original source drill down 1 showing as Direct Traffic/Unknown UR read more
Reply Discussion Contacts
0 upvote
4 Replies
ntorretti
Member
February 24, 2020
Hi Wendy, The portal that I am looking at is 2784414 but I verified that the problem that you said about the hutk value not being passed is what ...read more
Solved
ntorretti on February 21, 2020
Contacts Original Source/Original source drill down 1 showing as Direct Traffic/Unknown URL
We recently switched over to the Forms API and most of our contacts are coming through correctly with the right tracking information but we are still getting some with Original Source/Original source drill down 1 showing as Direct Traffic/Unknown UR read more
Reply Discussion Contacts
0 upvote
4 Replies
ntorretti
Member
February 24, 2020
Hi Wendy, The portal that I am looking at is 2784414 but I verified that the problem that you said about the hutk value not being passed is what ...read more
ntorretti on February 10, 2020
Contacts created through webapp and forms API showing up as Offline Sources or Direct Traffic
Currently we have a probem where a large amount of our contacts are being created with the original source showing up as either Offline Sources > API or Direct Traffic > Unknown URL. An example of our flow would be someone coming in through a read more
Reply Discussion Contacts
0 upvote
3 Replies
ntorretti
Member
February 11, 2020
Hi. Thank you so much for replying. 1. Here is an example contact record of a test contact we did. https://app.hubspot.com/contacts/2784414/cont...read more
ntorretti on February 10, 2020
Contacts created through webapp and forms API showing up as Offline Sources or Direct Traffic
Currently we have a probem where a large amount of our contacts are being created with the original source showing up as either Offline Sources > API or Direct Traffic > Unknown URL. An example of our flow would be someone coming in through a read more
Reply Discussion Contacts
0 upvote
3 Replies
ntorretti
Member
February 11, 2020
Hi. Thank you so much for replying. 1. Here is an example contact record of a test contact we did. https://app.hubspot.com/contacts/2784414/cont...read more
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