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StuStokes
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Member since ‎Jun 27, 2017
  • solutions
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  • Replies
    3
  • Upvotes Given
    11
  • Upvotes Received
    136
  • Ideas
    3

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Stuart Stokes

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Activity

basil on January 03, 2019
We have large B2B accounts for which we would like to have an overview on the support side. For that it would be extremely helpful if we can filter the whole support dashboard for a specific company. This would also make it easier to check if we are read more
Participant
January 14, 2019
Hi Basil, I also mentioned in a previous suggestion that as a minimum we need to be able to run a filter in the list of tickets based on associat...read more
StuStokes on July 23, 2018
** copied from service community Currently as far as I can see there is no filter available to filter tickets by company. We need to report to certain customers the'r ticket volume and days to resolve against a pre-determined service level agreemen read more
46 upvotes
10 Replies
StuStokes on July 16, 2018
Would be good if we could see a list of quotes so that action can be taken against them.
30 upvotes
12 Replies
StuStokes on June 27, 2017
Hi There, We use FreshDesk as our support portal and Hubspo on a daily basis. Are there plans to integrate in a similar vein to that of Zendesk and Hubspot? Cheers, Stu
25 upvotes
20 Replies
Participant
July 17, 2017
Hi @Vignesh that's great from the Freshdesk perspective and will certainly set it up. Ideally, what we are after is the details from Freshdesk to a...read more
StuStokes on June 27, 2017
Hi There, We use FreshDesk as our support portal and Hubspo on a daily basis. Are there plans to integrate in a similar vein to that of Zendesk and Hubspot? Cheers, Stu
25 upvotes
20 Replies
Participant
July 17, 2017
Hi @Vignesh that's great from the Freshdesk perspective and will certainly set it up. Ideally, what we are after is the details from Freshdesk to a...read more
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