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Susan Nicholas

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sanicholas on March 02, 2021
As I was researching how to assist a client with updating an NPS rating they left and want to change, I stumbled across another client who submitted three ratings. How was this possible?
sanicholas on March 02, 2021
After working with our QA team, a client would like to update the NPS rating he originally left. He no longer has the survey email. Is this possible? I know I can remove his rating but I don't see an option to resend the survey.
sanicholas on July 08, 2020
If I delete a contact using the option that has the restore ability within 90 days, and that contact submits a form on my site, will they automatically restore or will I manually need to restore that contact? Additionally, after the 90 days hav read more
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