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Otterbot
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Member since ‎Jan 24, 2020
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  • Upvotes Given
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  • Upvotes Received
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Activity

Andy_g2m on January 29, 2019
Setting Default List Columns at a Global Level
Would it be valuable for anyone else to be able to set which property columns are visible on lists at a global level?
Reply Idea Lists
193 upvotes
58 Replies
Otterbot
Contributor
October 05, 2023
Any update on this? Currently there is no way to set default columns without overwriting lists that already have customized columns. I would like the...read more
yvonnekloiber on November 23, 2018
Alias for Live Chat
I wish there the opportunity to show a different name in the live chat profile than the user name. For privacy reasons I don't want every website visitor to see my full name and would prefer using an alias or to show only the first name. This is read more
Reply Idea Conversations
83 upvotes
38 Replies
Otterbot
Contributor
September 27, 2023
100% second this idea. Being able to set a display name for Bot-to-Live Chat is needed to protect our employees from potential harassment. We are a s...read more
Otterbot on July 27, 2023
Add Attributed Revenue to Marketing Email Analytics reports
We would like to understand how our marketing emails are performing with different audience segments or contacts with specific properties. While email opens and clicks are available via Marketing Email Analytics Reports, a key missing piece is Attri read more
Reply Idea Analytics Tools Dashboards & Reports Marketing Emails Marketing Reporting
0 upvote
0 Reply
BrittanyFessler on May 01, 2020
Organize Conversations Inboxes
A feature that would be helfpul in terms of organization would be the ability to reorder conversations inboxes. Apparently, they are ordered by create date by default and there's no alternative. When monitoring and handling chats in multiple inboxes read more
Reply Idea Conversations
29 upvotes
9 Replies
Otterbot
Contributor
May 22, 2023
Any update on this? It would be VERY helpful as we have more than 10 inboxes. Even if it would display alphabetically. Currently, they appear to disp...read more
MBoshoff on June 28, 2022
Text as conditional fields in forms
Having a text section appear as conditional based on a selection within a form would be great! For example: Solution required {Option1}; {Option2} If {Option2} is selected show this line of text: xxxxx
Reply Idea Forms
27 upvotes
5 Replies
Otterbot
Contributor
March 07, 2023
100x YES for this feature.
Otterbot on February 22, 2023
Remove option to assign conversation to Any User when moving between inboxes
When a user moves a Conversation to another Inbox, Hubspot is now applying a new default where the convo is assigned to "Any User." It takes a several clicks to scroll down, search, and select "No one" instead. Please make it possible to set "No one read more
Reply Idea Conversations
7 upvotes
3 Replies
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