Member since ‎Jan 24, 2020
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Kristie Wang

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Otterbot on January 19, 2023
Otterbot on November 17, 2022
We have emails containing multiple tracking URLs that direct to the same page while using different UTM codes, in order to track which CTA that a contact has clicked on. We would like to program workflow actions (such as setting a contact property) read more
Otterbot on October 28, 2022
If a subscription is archived and then unarchived , will the contact records who previously had the subscription show once again as subscribed? In other words, does archiving a subscription type preserve the opt-in status of contacts to the read more
Otterbot on October 18, 2022
If a contact creates a Conversation via a Form submission, their initial message does not appear in the Ticket record in the Emails tab. This becomes an issue when our agents need to email the contact directly via their individual email (versus the read more
Otterbot on July 28, 2022
Could anyone help me understand why Hubspot is calculating Adjusted Open Rates as "Unique Reliable Opens / (Delivered - Unreliable Opens)"? I don't understand the rational behind subtracting unreliable opens from the total delivered. Why not simp read more
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Otterbot on July 27, 2022
The Call Records shown from the Call List page only allow Notes to be added. None of the call properties are available to be edited from the actual record (even though the Call List shows columns for the properties). In order to edit properties read more
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