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Geoffww
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Membro desde ‎jan 17, 2020
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Geoff Willits

Atividade

CristianP on Outubro 27, 2017
The Text Limitation - As you're aware there is a limitation in how much text you can include in the body of a snippet. This is disappointing as there may be paragraphs you send quite often that don't necessarily qualify to be a template. For exampl Leia mais
140 avaliações positivas
96 Respostas
Participante
Janeiro 31, 2020
Templates are only available in the email composing window. You could break up your 9500 text body in 4 snippets. Terms and Conditions part 1, part...Leia mais
CristianP on Outubro 27, 2017
The Text Limitation - As you're aware there is a limitation in how much text you can include in the body of a snippet. This is disappointing as there may be paragraphs you send quite often that don't necessarily qualify to be a template. For exampl Leia mais
140 avaliações positivas
96 Respostas
Participante
Janeiro 31, 2020
Templates are only available in the email composing window. You could break up your 9500 text body in 4 snippets. Terms and Conditions part 1, part...Leia mais
CristianP on Outubro 27, 2017
The Text Limitation - As you're aware there is a limitation in how much text you can include in the body of a snippet. This is disappointing as there may be paragraphs you send quite often that don't necessarily qualify to be a template. For exampl Leia mais
140 avaliações positivas
96 Respostas
Participante
Janeiro 31, 2020
Templates are only available in the email composing window. You could break up your 9500 text body in 4 snippets. Terms and Conditions part 1, part...Leia mais
Solucionado
Geoffww on Janeiro 17, 2020
How can I create custom ticket types? I found how to create ticket statuses. Is pipeline the same as a ticket type? Cheers
0 avaliações positivas
4 Respostas
Participante
Janeiro 23, 2020
Hi Nynke, Thanks for the suggestion. Actually Category would be used differently in our case, and unfortunatley not as functional as our current...Leia mais
everest8878 on Maio 16, 2017
My team would like to see the ongoing results of their assigned workflows. Without allowing the Sales Rep access to the Marketing functions, there is currently no way to report. The workflow performance reports cannot be exported or printed, an Leia mais
147 avaliações positivas
32 Respostas
Participante
Janeiro 21, 2020
One thing we would use Workflows for is Service Level Agreement alerts. If a customer is under a 2 hour SLA and the ticket hits 2 hours without a re...Leia mais
Solucionado
Geoffww on Janeiro 17, 2020
How can I create custom ticket types? I found how to create ticket statuses. Is pipeline the same as a ticket type? Cheers
0 avaliações positivas
4 Respostas
Participante
Janeiro 23, 2020
Hi Nynke, Thanks for the suggestion. Actually Category would be used differently in our case, and unfortunatley not as functional as our current...Leia mais
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