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Foxy
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Member since ‎Jan 16, 2020
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Richard Foxworthy

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Foxy on September 25, 2022
We have a specific page in our web app where we want to surface a specific Knowledgebase article in the chat widget, to help our users more easily navigate this part of our service, and minimise support interactions. I've found how to design a c read more
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helhubspot on April 14, 2019
I want to create support tickets via the Tickets API. I am able to create tickets and assign them the subject, content, hs_pipeline, hs_pipeline_stage and created_by properties. In the created_by I send the correct contact vId, of an existant hubsp read more
0 upvote
3 Replies
Participant
January 30, 2020
Hi there, I'm trying to create a zapier integration that will: Trigger on a new email delivery to an inbox Create a new ticket in Service H...read more
jenniferlim on August 27, 2019
Posting in behalf of a customer: If we have the contact's email address, I'd like the ability for live chat responses to be sent as an email to a customer if they've left the chat widget. This will ensure that they've received our response to th read more
28 upvotes
9 Replies
Participant
January 20, 2020
yes - this is really necessary. Users often close chat window after providing email - after all the promt offers to take their email if they dont hav...read more
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