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Merit_Jackson
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Member since ‎Jan 3, 2020
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Jackson Blum

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Stanczak on January 04, 2018
Delete email addresses from contact record
I know it's seen as bad practice and I know why HubSpot doesn't currently allow it. But really guys, sometimes we actually do need to delete an email address from a contact record. I have historical contacts with important notes and history read more
Reply Idea Contacts & Companies
153 upvotes
108 Replies
Merit_Jackson
Member
August 07, 2020
This would be useful for my team too. I just added someone's email address after getting it from a garbled voicemail message. Lo and behold, my email...read more
ryangates on April 15, 2017
Auto-Trigger Sequences Based on Deal Stage Changes
I would love the ability to auto trigger specific sequences whenever a deal moves into a different stage. Then I wouldn't need to manually enroll each individual person in the deal into the sequences, and could keep the sales process moving along ea read more
Reply Idea Deals Sales Content
35 upvotes
13 Replies
Merit_Jackson
Member
June 18, 2020
This would also be extremely useful to my team. Edit: so looking at this thread gave me an idea of a workaround. I set the trigger criteria for...read more
jamescooke on July 16, 2019
Default behaviour of Auto-Association of records
Between our Customer Success and Sales teams, vs our Support teams, quite often we have a couple of conversations that are fundamentally not related in progress with a customer. Currently, the default behaviour for Hubspot is to auto-associate read more
Reply Idea Contacts & Companies
41 upvotes
14 Replies
Merit_Jackson
Member
January 08, 2020
We are experiencing this issue as well. Old emails are being associated with new tickets.
ElSpeedbumpo on September 11, 2019
Ticket Owner automation
It would be very beneficial to have the option within Ticket workflows to have a Ticket Owner auto assigned to the person who closes that ticket or even changes the status. Reasoning for this is my team works at different times, and in different read more
Reply Idea Tickets
89 upvotes
29 Replies
Merit_Jackson
Member
January 03, 2020
I also think this should be a feature. Members of my team often neglect to assign tickets to themselves when responding to customer requests.
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