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akember
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Member since ‎Dec 20, 2019
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Amy Kember

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akember
Member
July 28, 2020
Reply to More flexible knowledge base design and layout, including custom HTML/CSS
Agreed! It's really needed.
akember
Member
June 02, 2020
Reply to Customize Quote template/appearance
@dnelson We would like to be part of the Beta so we can hide some of the default columns. Our ID is 188537. Thanks!
akember on May 29, 2020
Contextual Knowledge Base Widget
A widget to search the knowledge base and the ability to list different suggested articles in that widget depending on the URL where it's embedded. Similar to what was implemented in the idea linked below, but just a simple knowledge look-up (no read more
Reply Idea Knowledge Base
8 upvotes
4 Replies
akember
Member
January 15, 2020
Reply to Web widget for Knowledge Base and Tickets
@goconnor We wanted to embed this widget within our software so our clients can easily access our knowledge base. Because we're B2B, end end users ...read more
akember
Member
January 14, 2020
Reply to Web widget for Knowledge Base and Tickets
Would be nice to have the option to display only the search functionality without the live chat and a Help button instead of the chat icon.
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