Profile

lukecro
Participant
Member since ‎Dec 20, 2019
  • solutions
    0
  • Replies
    2
  • Upvotes Given
    69
  • Upvotes Received
    38
  • Ideas
    1

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Luke Crowe

This user hasn't created a bio yet. Edit your own profile here!

Activity

JTran93 on May 20, 2024
Currently, we get very low email open rates reported for certain emails that we have sponsored ads in. However, based on other reporting tools, traffic does not drop from these emails compared to regular emails. This tells us that the invisible read more
12 upvotes
3 Replies
Participant
May 20, 2024
+1!
AaronBoatin on September 24, 2023
We want to transition from Zendesk to ServiceHub and noticed that ServiceHub doesn't show when other members of our team are in a ticket like Zendesk does. This is important because we work tickets as a team (not assigning to an individual unt read more
Participant
September 24, 2023
Yes, this has been getting requested for years, under multiple forum and idea threads here. The company I'm at was told this would be "coming ve...read more
tom569039875678 on September 23, 2020
Currently, a user can be a 'primary' member of only one team. The user can be added to other teams as an 'additional team member', but many team features are unavailable to these 'additional' users (see list of restrictions below). This is probl read more
Participant
February 21, 2023
+1
CarlosRdz on August 25, 2019
We have staff which shifts overlap for a few hours, sometimes they end up working on the same ticket, as they don't know who is working in it or not, with Zendesk we were able to see when an agent was working with a ticket, by displaying if an agen read more
95 upvotes
46 Replies
Participant
August 02, 2022
Yeah, it's crazy -- there's a lot of things about Hubspot I love, but then there are very basic, obvious things like this that undermine the whole ex...read more
MichaelC on June 02, 2021
Hello community 👋 and product team ✌️ Background Today it is possible to create and pin your own custom views within contacts, companies, deals, tickets and more (lets use the word objects from now on). A HubSpot user may edit col read more
Participant
June 17, 2022
+1 ... I've got 30+ reps working out of the Hubspot Service Tickets, it's nuisance when we need to changed the filter cirteria or columns for some o...read more
CarlosRdz on August 25, 2019
We have staff which shifts overlap for a few hours, sometimes they end up working on the same ticket, as they don't know who is working in it or not, with Zendesk we were able to see when an agent was working with a ticket, by displaying if an agen read more
95 upvotes
46 Replies
Participant
August 02, 2022
Yeah, it's crazy -- there's a lot of things about Hubspot I love, but then there are very basic, obvious things like this that undermine the whole ex...read more
Bookmark content for quick access to your most helpful threads.
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    Public - Community Champions

    A spot for HubSpot enthusiasts to connect and grow. All are welcome to join.