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danslb
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Member since ‎Dec 13, 2019
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Dani Bloom

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danslb on February 24, 2021
When using Determine Availability in the chat bot build, the guest's ability to write should be removed. When the system is determining agent availability, the guest is then required to type something in in order to advance in the chat flow (before read more
0 upvote
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Member
January 14, 2021
My company needs this as well. We have multiple SaaS products with a different type of client base, and technical specifications, making it importa...read more
Member
July 16, 2020
supposidly they are working on someting but there is not firm launch date.
Member
March 24, 2020
@cdewey22 Also really need this feature implemented. How close are you to releasing this? Is there any chance of joining a Beta any time soon? ...read more
danslb on March 05, 2020
There is currently no way to exclude specific contacts from the getting a CES. This functionality should be added. We have some customers that have specifically requested not to get the survey anymore, and there is no way to do this if we open a read more
102 upvotes
24 Replies
Member
February 11, 2020
Upvoting, please add this feature. As well as being able to export a list of the articles.
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