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cscheible
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Miembro desde ‎dic 12, 2019
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Carol Scheible

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susanmartin2006 en Agosto 06, 2020
Print view for Ticket
HubSpot REALLY needs a "print view" setup for Ticket. This would REALLY help for equipment that's dropped off for repair - print the ticket to match with the equipment!
Responder Idea Tickets
30 Me gusta
16 Respuestas
cscheible
Participante
Enero 21, 2021
We have this annual audit where I have to print out about 25 tickets in their entirety. I have no idea how to do this with Hubspot. It was really...Leer más
Brandonbaker en Septiembre 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. Leer más
Responder Idea Conversations Tickets
260 Me gusta
82 Respuestas
cscheible
Participante
Julio 01, 2020
Posting this again in case the last two commenters did not see it. $5 a month is totally worth not having to log in after hours and log an email. ...Leer más
SMS1 en Junio 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t Leer más
Responder Idea Conversations Feedback Surveys
249 Me gusta
110 Respuestas
cscheible
Participante
Abril 16, 2020
If you do add this feature, make sure that the feedback questions do not cover up the answer. I was on a chat with another company, and was multitas...Leer más
bsmith5791 en Marzo 08, 2019
Print ticket Information directly from the ticket record in HubSpot
Would like to have a printable version of a ticket that includes properties on "About this ticket". Currently the only option is exporting ticket information to a speadsheet to print, but that is not very viewer friendly.
Responder Idea Tickets
71 Me gusta
35 Respuestas
cscheible
Participante
Abril 06, 2020
We need this for our annual audit. We have to send pdf's of some tickets to auditors, how can we do this?
Brandonbaker en Septiembre 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. Leer más
Responder Idea Conversations Tickets
260 Me gusta
82 Respuestas
cscheible
Participante
Julio 01, 2020
Posting this again in case the last two commenters did not see it. $5 a month is totally worth not having to log in after hours and log an email. ...Leer más
SMS1 en Junio 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t Leer más
Responder Idea Conversations Feedback Surveys
249 Me gusta
110 Respuestas
cscheible
Participante
Abril 16, 2020
If you do add this feature, make sure that the feedback questions do not cover up the answer. I was on a chat with another company, and was multitas...Leer más
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