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cscheible
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Member since ‎Dec 12, 2019
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  • Upvotes Given
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Carol Scheible

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Activity

susanmartin2006 on August 06, 2020
HubSpot REALLY needs a "print view" setup for Ticket. This would REALLY help for equipment that's dropped off for repair - print the ticket to match with the equipment!
31 upvotes
16 Replies
Participant
January 21, 2021
We have this annual audit where I have to print out about 25 tickets in their entirety. I have no idea how to do this with Hubspot. It was really...read more
Brandonbaker on September 17, 2018
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
262 upvotes
82 Replies
Participant
July 01, 2020
Posting this again in case the last two commenters did not see it. $5 a month is totally worth not having to log in after hours and log an email. ...read more
SMS1 on June 18, 2019
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
249 upvotes
110 Replies
Participant
April 16, 2020
If you do add this feature, make sure that the feedback questions do not cover up the answer. I was on a chat with another company, and was multitas...read more
bsmith5791 on March 08, 2019
Would like to have a printable version of a ticket that includes properties on "About this ticket". Currently the only option is exporting ticket information to a speadsheet to print, but that is not very viewer friendly.
73 upvotes
37 Replies
Participant
April 06, 2020
We need this for our annual audit. We have to send pdf's of some tickets to auditors, how can we do this?
Brandonbaker on September 17, 2018
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
262 upvotes
82 Replies
Participant
July 01, 2020
Posting this again in case the last two commenters did not see it. $5 a month is totally worth not having to log in after hours and log an email. ...read more
SMS1 on June 18, 2019
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
249 upvotes
110 Replies
Participant
April 16, 2020
If you do add this feature, make sure that the feedback questions do not cover up the answer. I was on a chat with another company, and was multitas...read more
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