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cscheible
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Member since ‎Dec 12, 2019
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Carol Scheible

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Activity

susanmartin2006 on August 06, 2020
Print view for Ticket
HubSpot REALLY needs a "print view" setup for Ticket. This would REALLY help for equipment that's dropped off for repair - print the ticket to match with the equipment!
Reply Idea Tickets
12 upvotes
7 Replies
SVinnicombe
Member
January 25, 2022
Upvote 1000 times.. I too run a repair workshop and this is one big thing that is missing
Brandonbaker on September 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
Reply Idea Conversations Tickets
201 upvotes
68 Replies
NChamberlain
Member
March 18, 2022
Here's what I did, and it works: I created a property with a radio-select field. Then I created 2 main workflows and an optional Holiday workflow. 1....read more
SMS1 on June 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
Reply Idea Conversations Feedback Surveys
242 upvotes
109 Replies
mstlaurent
Member
April 19, 2022
Same here, I'm missing the options to filter on agent. Also the name of the client is not displayed when they are connected through our app, this...read more
bsmith5791 on March 08, 2019
Print ticket Information directly from the ticket record in HubSpot
Would like to have a printable version of a ticket that includes properties on "About this ticket". Currently the only option is exporting ticket information to a speadsheet to print, but that is not very viewer friendly.
Reply Idea Tickets
35 upvotes
16 Replies
TMcGinnis2
Member
March 24, 2022
Printing tickets is a priority for many users. Does anyone know of an integration that helps with this?
Brandonbaker on September 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
Reply Idea Conversations Tickets
201 upvotes
68 Replies
NChamberlain
Member
March 18, 2022
Here's what I did, and it works: I created a property with a radio-select field. Then I created 2 main workflows and an optional Holiday workflow. 1....read more
SMS1 on June 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
Reply Idea Conversations Feedback Surveys
242 upvotes
109 Replies
mstlaurent
Member
April 19, 2022
Same here, I'm missing the options to filter on agent. Also the name of the client is not displayed when they are connected through our app, this...read more
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