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LiamW
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Member since ‎Dec 12, 2019
  • solutions
    1
  • Replies
    4
  • Upvotes Given
    12
  • Upvotes Received
    157
  • Ideas
    1

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Liam Williams

I love seeing our customers have fun while succeeding! Through Onboarding, Support, Professional Services, and Customer Success we have so many ways to positively impact our customers!

Activity

LiamW on March 22, 2022
Most companies have different SLAs depending on the source. For example, SLA for Phone or Chat is typically much lower than email or form submission. Please provide the ability to use the new SLA feature with a filter of the source of the ticket read more
7 upvotes
1 Reply
MBaron on October 20, 2021
The dropdown for Terms dissappeared in the quotes field and we would like to at least have the option to get that field back. The most recent update is not intuitive as you have to hover over the line item which takes you to a roll out menu. read more
12 upvotes
1 Reply
Participant
October 20, 2021
Why would HubSpot take this away without telling anyone? Now we have to click 4 different things per line item to get the same result as one-click fo...read more
finn on January 08, 2021
In the goal attainment column there is a sum of goals for the team/users/pipeline viewed. However, it only includes users who already have created a deal for the period viewed. It should show the sum of all user goals, regardless if the user has cre read more
9 upvotes
5 Replies
Participant
February 08, 2021
Definitely a bug. Fix this HS.
atma on June 16, 2018
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
467 upvotes
221 Replies
Participant
January 15, 2021
How can 300 upvotes over 2.5 years not get this beyond, "being reviewed" and demonstrate that it is a need? Even Hubspot has a portal for its custome...read more
atma on June 16, 2018
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
467 upvotes
221 Replies
Participant
January 15, 2021
How can 300 upvotes over 2.5 years not get this beyond, "being reviewed" and demonstrate that it is a need? Even Hubspot has a portal for its custome...read more
atma on June 16, 2018
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
467 upvotes
221 Replies
Participant
January 15, 2021
How can 300 upvotes over 2.5 years not get this beyond, "being reviewed" and demonstrate that it is a need? Even Hubspot has a portal for its custome...read more
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