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CJfromRobling
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Member since ‎Dec 12, 2019
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C.J. Gunn

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SianB on May 16, 2019
Ability to move conversations to another Mailbox within Hubspot
We have different departments using different email addresses, and from time to time, emails find themselves in the wrong mailbox, but we're unable to simply move them to the correct mailbox, instead, we have to contact someone from the 'other' team read more
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47 upvotes
25 Replies
CJfromRobling
Member
January 16, 2020
+1 this idea. Just ran across this situation for the first time.
stinhambo on August 01, 2018
Switch to bot when no agents available or outside office hours
I'm playing with the qualification bot that comes with Marketing Starter and there are a couple of things missing that I think should be offered before it's useful - Switching between Messages and Bot depending on business hours/away status o read more
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98 upvotes
31 Replies
CJfromRobling
Member
December 12, 2019
I'm here to pile on this request. Even one of HubSpot's own support team members was confused by this KB article which implies the functionality we'r...read more
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