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DanielSterley
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Mitglied seit ‎Dez 4, 2019
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Daniel Sterley

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Jnix284 on Oktober 21, 2022
default subject line per form - conversations inbox
In the conversations inbox, you can connect multiple forms, but the default subject line is "Form Submission 21.10.22" (localized date) for all forms. To make matters worse, the subject line is collapsed by default and it doesn't show at the t Beitrag ansehen
Antworten Idee Conversations Forms Live Chat & Bots
3 Likes
2 Antworten
DanielSterley
Mitglied
Oktober 03, 2023
So important feature..
Jameel on Mai 24, 2018
Bulk actions in Conversations Inbox
When using the Inbox feature, each item must be opened individually. Multiple selections and batch actions are not available (example for closing batch emails or assigning in bulk) The individual action only results is an extremely tedious an Beitrag ansehen
Antworten Idee Conversations
223 Likes
100 Antworten
DanielSterley
Mitglied
Mai 29, 2023
Whenever a employee have quit, we would love to bulk-reassign all those threads to "unassign" so that if a customer replies to an old thread, it wont...Beitrag ansehen
DanielSterley on September 02, 2022
Inbox Filter - Unanswered conversations
Filtering is great! And for a sales/service rep it is mandatory to have an overview of emails that needs attention first. priorities. Most importantly for us is to answer those who has not yer recieved an answer to our last email/chat. The filter W Beitrag ansehen
Antworten Idee Contacts & Companies Conversations
10 Likes
9 Antworten
jmangiameli on Mai 02, 2022
Offer phone numbers in more countries
Hello HubSpot community! Currently we provide phone numbers in the US, UK and Canada but we have plans to offer numbers in many more countries. We don't have a timetable but it is something we are actively working on. Use this post to let us know Beitrag ansehen
Antworten Idee Calling
126 Likes
378 Antworten
DanielSterley
Mitglied
Mai 23, 2022
Sweden
MikeHuggins on September 20, 2017
Auto-detect 'away' feature for chat
The messages feature is tough to manage in a busy office. I'm the only key contact for online chat. And I have various other duties. I'm often 'popping up' from my computer and forgetting to turn off chat. This is causing constant frustration Beitrag ansehen
Antworten Idee Conversations
194 Likes
72 Antworten
DanielSterley
Mitglied
November 19, 2021
Auto-detection for of AFK important!
MichelleMcNeill on Januar 28, 2020
Automatic switch between live chat and chatbot
We would like to have Live Chat available during work hours and then the Chatbot to automatically kick in outside of work hours but we have been told by Hubspot support that this isn't possible and instead we have to remember each morning and evenin Beitrag ansehen
Antworten Idee Conversations
52 Likes
11 Antworten
DanielSterley
Mitglied
November 24, 2020
Totally agree! Just to be able to set a schedule would be enough. Livechat Business Hours and then Chatbot Off-hours. OR Livechat whenever someone is...Beitrag ansehen
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