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koivuniemi
Member | Partner
Member since ‎Dec 4, 2019
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Juuso Koivuniemi

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Activity

Brandonbaker on September 17, 2018
The ability to create more than one Knowledgebase. Similar to having multiple conversation inboxes or ticket pipelines. This allows for knowledgebase segmentation. Could be for Internal Vs External or Client Vs Prospect (Sales Vs Support) read more
723 upvotes
195 Replies
Member | Partner
November 17, 2020
This would be especially helpful when you want to have a private and non-private knowledge base.
CristianP on October 27, 2017
The Text Limitation - As you're aware there is a limitation in how much text you can include in the body of a snippet. This is disappointing as there may be paragraphs you send quite often that don't necessarily qualify to be a template. For exampl read more
139 upvotes
96 Replies
Member | Partner
April 15, 2020
Why 2500 marks limit? Would it be easier to just get rid of the limit as a whole?
Shay on April 10, 2017
Migrated from legacy feedback forum with 39 votes. There currently isn't a way to A/B test forms. I'm assuming other users out there would be interested in A/B testing whether or not certain fields create higher form submission drop off than o read more
164 upvotes
85 Replies
Member | Partner
February 04, 2020
Yes, please! This would be super.
MCS on July 31, 2018
I would like to be able to create my own personalized drag and drop email templates in the design manager. So instead of starting to create new drag and drop templates from scratch each time and adjusting them to the CI guidelines OR cloning te read more
369 upvotes
76 Replies
Member | Partner
December 04, 2019
This is exactly what we need. It's so simple to create email templates in other email marketing tools.
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