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Ewa
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Member since ‎Jun 19, 2017
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Ewa Baran

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Herschel on December 10, 2019
Allow Specific Feedback on Knowledge Base Articles
Present visitors who mark a Knowledge Base article as unhelpful with a form to submit specific feedback as to why the article was not helpful. This would allow us to actually address the issues that visitors are experiencing. Idealy with the fee read more
Reply Idea Feedback Surveys Knowledge Base
258 upvotes
89 Replies
Ewa
Member
March 10, 2022
This idea is really AWESOME! Users can leave their feedback right after giving the vote Yes/No and thanks to that we know what's wrong. Instead of se...read more
Snaedis on September 07, 2020
More flexible knowledge base design and layout, including custom HTML/CSS
There have been a number of different posts in the Community which are about the same core need (customizing the styling of the knowledge base), but many have been marked as "solved" or "delivered" because of options that get you part-way there. I'm read more
Reply Idea Knowledge Base layout styling Template Design Templates
1006 upvotes
196 Replies
Ewa
Member
November 17, 2020
Agree, we also have some issues with current templates and would like to develop much more than it's currently possible!
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