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cognidox_vittal
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Membro desde ‎nov 27, 2019
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inigolekunberri on Fevereiro 18, 2022
Ticket Activity Notification
It would be great to be notified by "Activity on TICKET you own or follow". There is a similiar notification (see capture), but is not segmented by object (contact, company, deal, ticket...) and we receive a lot of notifications by contacts' activit Leia mais
Responder Idéia Tickets User Notifications
14 avaliações positivas
1 Respostas
cognidox_vittal
Participante
Julho 13, 2022
This certainly would be useful is the customer mails the ticket several times. The ticket may not change state, but it's important for the ticket own...Leia mais
AndreiSmolin on Maio 14, 2020
Hubspot Outlook add-in: an incomatibility issue
Hello, Sorry, I suppose I choose a wrong label; I don't know what label to use. I haven't found a better place to let you know about an issue recently reported to us by an Add-in Express customer. The report is published at https://www.add-in-e Leia mais
Responder Discussão Tickets
3 avaliações positivas
4 Respostas
cognidox_vittal
Participante
Junho 07, 2022
If HubSpot could look at this, it'd be great because this lack of compatibility with other add-ins is causing us problems.
cognidox_vittal on Junho 18, 2021
Show pinned company notes in the support hub ticket sidebar
When viewing a ticket, there is a right-hand sidebar that shows Company, contact, deals, etc... When answering support tickets from customers, it is often nice for support agents to share comments about a customer's setup or other information th Leia mais
Responder Idéia Tickets
1 avaliações positivas
1 Respostas
cognidox_vittal on Maio 13, 2021
Allow subscription to an iCalendar URL to view tasks
Tasks in HubSpot are useful, but you have to go into the HubSpot web interface to retrieve them. What would be useful is to provide a URL that returns a user's tasks as an iCalendar file. Users could then subscribe to this URL using the calendar too Leia mais
Responder Idéia Integrations Tasks
0 avaliações positivas
0 Respostas
JoanneTapping on Setembro 10, 2018
Enable Ticket ID to display in subject line of all email comms within a ticket
Whilst the Ticket system is useful, when you have 150-200 tickets in varying pipelines within ServiceHub can be confusing when searching for a particular ticket. It would be immensly valuable to include the Ticket ID to all subsequent emails fro Leia mais
Responder Idéia Tickets
209 avaliações positivas
70 Respostas
cognidox_vittal
Participante
Fevereiro 17, 2021
A very klunky, partial, manual work-around is to use an automation workflow to alter the "Ticket name" property to include the ticket ID in the ticke...Leia mais
Solucionado
Stobber on Fevereiro 26, 2019
Google Calendar integration permissions: Why???
I just tried to connect HubSpot CRM to my Google Calendar account. Google warned me of the list of permissions HubSpot was requesting. Looks like HubSpot wants access to everything I do in my company through G Suite. Why do you need acce Leia mais
Responder Discussão G Suite
22 avaliações positivas
53 Respostas
cognidox_vittal
Participante
Dezembro 18, 2019
I'd like to add my voice to the crowd saying these permissions are way too open for many people. Manage the list of domains you control is needed...Leia mais
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