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cognidox_vittal
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Membre depuis ‎nov. 27, 2019
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  • Mentions J'aime obtenues
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Activité

inigolekunberri le Février 18, 2022
Ticket Activity Notification
It would be great to be notified by "Activity on TICKET you own or follow". There is a similiar notification (see capture), but is not segmented by object (contact, company, deal, ticket...) and we receive a lot of notifications by contacts' activit Lire la suite
Répondre Idée Tickets User Notifications
14 Mentions J'aime
1 Réponse
cognidox_vittal
Participant
Juillet 13, 2022
This certainly would be useful is the customer mails the ticket several times. The ticket may not change state, but it's important for the ticket own...Lire la suite
AndreiSmolin le Mai 14, 2020
Hubspot Outlook add-in: an incomatibility issue
Hello, Sorry, I suppose I choose a wrong label; I don't know what label to use. I haven't found a better place to let you know about an issue recently reported to us by an Add-in Express customer. The report is published at https://www.add-in-e Lire la suite
Répondre Discussion Tickets
3 Mentions J'aime
4 Réponses
cognidox_vittal
Participant
Juin 07, 2022
If HubSpot could look at this, it'd be great because this lack of compatibility with other add-ins is causing us problems.
cognidox_vittal le Juin 18, 2021
Show pinned company notes in the support hub ticket sidebar
When viewing a ticket, there is a right-hand sidebar that shows Company, contact, deals, etc... When answering support tickets from customers, it is often nice for support agents to share comments about a customer's setup or other information th Lire la suite
Répondre Idée Tickets
1 Mention J'aime
1 Réponse
cognidox_vittal le Mai 13, 2021
Allow subscription to an iCalendar URL to view tasks
Tasks in HubSpot are useful, but you have to go into the HubSpot web interface to retrieve them. What would be useful is to provide a URL that returns a user's tasks as an iCalendar file. Users could then subscribe to this URL using the calendar too Lire la suite
Répondre Idée Integrations Tasks
0 Mention J'aime
0 Réponse
JoanneTapping le Septembre 10, 2018
Enable Ticket ID to display in subject line of all email comms within a ticket
Whilst the Ticket system is useful, when you have 150-200 tickets in varying pipelines within ServiceHub can be confusing when searching for a particular ticket. It would be immensly valuable to include the Ticket ID to all subsequent emails fro Lire la suite
Répondre Idée Tickets
208 Mentions J'aime
70 Réponses
cognidox_vittal
Participant
Février 17, 2021
A very klunky, partial, manual work-around is to use an automation workflow to alter the "Ticket name" property to include the ticket ID in the ticke...Lire la suite
Résolues
Stobber le Février 26, 2019
Google Calendar integration permissions: Why???
I just tried to connect HubSpot CRM to my Google Calendar account. Google warned me of the list of permissions HubSpot was requesting. Looks like HubSpot wants access to everything I do in my company through G Suite. Why do you need acce Lire la suite
Répondre Discussion G Suite
22 Mentions J'aime
53 Réponses
cognidox_vittal
Participant
Décembre 18, 2019
I'd like to add my voice to the crowd saying these permissions are way too open for many people. Manage the list of domains you control is needed...Lire la suite
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