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cognidox_vittal
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Member since ‎Nov 27, 2019
  • solutions
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  • Replies
    3
  • Upvotes Given
    12
  • Upvotes Received
    14
  • Ideas
    2

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Activity

inigolekunberri on February 18, 2022
It would be great to be notified by "Activity on TICKET you own or follow". There is a similiar notification (see capture), but is not segmented by object (contact, company, deal, ticket...) and we receive a lot of notifications by contacts' activit read more
Participant
July 13, 2022
This certainly would be useful is the customer mails the ticket several times. The ticket may not change state, but it's important for the ticket own...read more
AndreiSmolin on May 14, 2020
Hello, Sorry, I suppose I choose a wrong label; I don't know what label to use. I haven't found a better place to let you know about an issue recently reported to us by an Add-in Express customer. The report is published at https://www.add-in-e read more
3 upvotes
4 Replies
Participant
June 07, 2022
If HubSpot could look at this, it'd be great because this lack of compatibility with other add-ins is causing us problems.
cognidox_vittal on June 18, 2021
When viewing a ticket, there is a right-hand sidebar that shows Company, contact, deals, etc... When answering support tickets from customers, it is often nice for support agents to share comments about a customer's setup or other information th read more
1 upvote
1 Reply
cognidox_vittal on May 13, 2021
Tasks in HubSpot are useful, but you have to go into the HubSpot web interface to retrieve them. What would be useful is to provide a URL that returns a user's tasks as an iCalendar file. Users could then subscribe to this URL using the calendar too read more
0 upvote
0 Reply
JoanneTapping on September 10, 2018
Whilst the Ticket system is useful, when you have 150-200 tickets in varying pipelines within ServiceHub can be confusing when searching for a particular ticket. It would be immensly valuable to include the Ticket ID to all subsequent emails fro read more
204 upvotes
69 Replies
Participant
February 17, 2021
A very klunky, partial, manual work-around is to use an automation workflow to alter the "Ticket name" property to include the ticket ID in the ticke...read more
Solved
Stobber on February 26, 2019
I just tried to connect HubSpot CRM to my Google Calendar account. Google warned me of the list of permissions HubSpot was requesting. Looks like HubSpot wants access to everything I do in my company through G Suite. Why do you need acce read more
22 upvotes
53 Replies
Participant
December 18, 2019
I'd like to add my voice to the crowd saying these permissions are way too open for many people. Manage the list of domains you control is needed...read more
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