jaynescarman

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Jayne Scarman

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jaynescarman on March 21, 2022

Re-use sales emails subscription template within marketing emails

It would be great to be able to be able to re-use the subscription template that is automated for sales emails within marketing emails. This sales email tamplate has a much nicer template than anything I'm able to create for marketing emails (a read more

Reply Idea Marketing Emails

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jaynescarman

Member

July 01, 2021

Reply to Knowledge Base: Add extra fields for SEO meta-data

We would also love the ability to set no-index on our KB articles. We want them to help our existing customers but don't want them accessible to the ...read more

jaynescarman

Member

May 07, 2021

Reply to Ticket Board View: Choose which Properties are in Quick View

@jhicks1365 you can customise two fields now to show in the board view. That would include ticket ID if you wanted.

jaynescarman

Member

May 07, 2021

Reply to Ticket Board View: Choose which Properties are in Quick View

Happy to see some progress has been made on this idea!

jaynescarman on April 13, 2021

Make top panel information for companies and contacts editable in preview again

Since the new UI update, it is no longer to edit company name/domain name and contact name/job title when previewing their record. I have to do this a lot so it is quite frustrating. I now have to view the whole record to edit and then go back to read more

Reply Idea Contacts & Companies

2 upvotes

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