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squizzyit
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Member since ‎Nov 21, 2019
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SianB on May 16, 2019
Ability to move conversations to another Mailbox within Hubspot
We have different departments using different email addresses, and from time to time, emails find themselves in the wrong mailbox, but we're unable to simply move them to the correct mailbox, instead, we have to contact someone from the 'other' team read more
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47 upvotes
25 Replies
squizzyit
Participant
November 21, 2019
We absolutely need this. Has been a functionality of every email management product used previously.
squizzyit on November 21, 2019
Assign a new email to existing ticket
I'd like to be able to associate new emails to our shared inboxes to existing tickets. Currently any email can be created as a ticket with the email content in the activity of the ticket. When a different contact or external party emails information read more
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54 upvotes
20 Replies
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