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SMGM
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Member since ‎Nov 21, 2019
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Stefanie Meakin

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SMGM on June 17, 2022
Allow feedback surveys to have exclusion settings
At the moment under 'recipients' on Feedback Surveys there is no way to filter or exclude particular customers or tags. It would be great to have this feature. For context, some tickets don't require a feedback survey, we would like to be able to read more
Reply Idea Feedback Surveys
7 upvotes
1 Reply
Brandonbaker on September 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
Reply Idea Conversations Tickets
260 upvotes
82 Replies
SMGM
Member
September 02, 2020
Yes please! We really need this feature. W e have a Service Dashboard that we are using to report on a particular pipeline. However we are wanting to...read more
Jameel on May 24, 2018
Bulk actions in Conversations Inbox
When using the Inbox feature, each item must be opened individually. Multiple selections and batch actions are not available (example for closing batch emails or assigning in bulk) The individual action only results is an extremely tedious an read more
Reply Idea Conversations
223 upvotes
100 Replies
SMGM
Member
April 06, 2020
This is such a bug bear of ours as it is a massive waste of time, which is not great when you have a small team and you're trying to be as efficient ...read more
1975920 on January 11, 2017
Multiple Email signature
Hello, Can you please make it so I can switch my signatures when i email from hubspot? I need to tailor it to fit the different types of people I speak with. That would be very helpful! Thank you!
Reply Idea Connected Email
421 upvotes
141 Replies
SMGM
Member
December 04, 2019
We need this feature also. When writing an outbound email you can select the email it is sent from, so you should be able to match the signature with...read more
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