Member since ‎Nov 20, 2019
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Carina Andresen

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wickedbo on September 21, 2021
Our sales team uses playbooks to take notes. These notes get attaached to the deal record. When a deal is associated to a company record prior to submission, then the note should automatically be rolled up to the company record like a regular note. read more
1 upvote
1 Reply
May 31, 2022
We need this as well. It should be possible to automatically associate the logged playbooks to the companies, deals, tickets and custom objects more
fabianj on January 07, 2021
I was wondering if there is any way to automatically move a Chat to another Inbox within a Chatflow-setup using routing rules. The answer is: no it's not possible. My user story It happens frequently that a Chat for "non- read more
1 Reply
July 15, 2021
This would be awesome. We use a chatbot so we can assign the correct team the correct type of questions. The different teams has different more
TheoB on September 16, 2019
Hi there, it would be great to have better controls for user availability for chat. 1 - let us set different office hours for different chat flows We have offices in multiple time zones - California and London - these use different chat flow read more
16 Replies
HubSpot Employee
June 27, 2022
Adding on to this thread for improved customization- It would be great if the availability settings message could be customized further based on more
CarinaAndresen on January 22, 2021
We are looking for an inbuilt option to create a task automatically when a meeting link form is filled in. We're using the task system on a daily basis. We have created different meeting links for different departments and it would be a lot easier read more
1 upvote
0 Reply
CarinaAndresen on August 26, 2020
After business hours, we often get questions via Chat which are very visible on different website pages, for example our prices or what a function includes. If the chat bot had the ability to search the entire website and not only the Knowledge Base read more
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