We need this as well. It should be possible to automatically associate the logged playbooks to the companies, deals, tickets and custom objects when...read more
This would be awesome. We use a chatbot so we can assign the correct team the correct type of questions. The different teams has different inbox...read more
We are hoping for a possibility to preset the dates the chat is unattended, or with a message that we're not available. It would be awesome if we did...read more