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Binisil
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Member since ‎Nov 20, 2019
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Bini Silvennoinen

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Activity

AmandaStutzman on January 11, 2019
Chat Rep Availability Reporting
It would be very helpful to see how much time chat representatives are set to available. Currently, reps could set themselves to away without supervisors knowing and ultimately reducing the number of incoming chats. In order to analyze reps effect read more
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98 upvotes
27 Replies
Binisil
Member
May 27, 2020
I would love to be able to use this. Helps to track our team activity a lot and manage it better during remote work.
PamelaSoh on October 08, 2019
Delete or recall a chat message or a user comment in conversations inbox
Currently, it's not possible to delete a user comment or recall a chat message if it has been sent out. It'd be really great if we can delete a user comment that has been added to the wrong conversation so as to avoid confusion or to have the abilit read more
Reply Idea Conversations
91 upvotes
20 Replies
Binisil
Member
November 20, 2019
Yes this development would be super useful. At least to have somekind of wait time for the message. For example possibility to delete the message wit...read more
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