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TJ1319
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Member since ‎Nov 18, 2019
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Terri Jones

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Brandonbaker on September 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
Reply Idea Conversations Tickets
260 upvotes
82 Replies
TJ1319
Member
December 11, 2019
This feature is very important because it affects the accuracy of our turn around time assisting our clients.
smartinez on August 28, 2018
Forward Emails from Conversations
We need some type of forwarding tool in hubspots inbox so we can send emails to different departments within out company. Currently we are unable to change who the email is being sent to when replying.
Reply Idea Conversations
234 upvotes
102 Replies
TJ1319
Member
November 18, 2019
Yes! We need to be able to forward emails please!
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